Summary
Overview
Work History
Education
Skills
Timeline
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Remi Norman

Remi Norman

Tyler,TX

Summary

Excelled in adapting to change and prioritizing tasks. Skilled in POS system operation and adept at fostering repeat business through exceptional service. Knowledgeable about customer service and obtaining highest level of customer satisfaction. Current Nursing Student with skills in infection control, patient ambulation assistance, bathing, medication administration, IV removal, catheter care and vitals assessment and monitoring.

Overview

2
2
years of professional experience

Work History

Online Grocery Associate

Walmart
09.2024 - Current
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Sales Associate

Gaudy Me
01.2024 - 09.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

James Avery Jewelry
12.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Team Member

Chick-fil-A
12.2022 - 09.2023
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Operated register to process payments and collect cash payment for order totals.

Education

Bachelor of Science - Nursing Level 1

UT Tyler
Tyler, TX
08-2026

Skills

  • Complaint resolution
  • Adaptability to change
  • POS system operation
  • Vitals monitoring
  • Task prioritization
  • Infection control standards
  • Patient assessments
  • Medication administration
  • Catheter care
  • Basic nursing care
  • Certified in CPR/AED

Timeline

Online Grocery Associate

Walmart
09.2024 - Current

Sales Associate

Gaudy Me
01.2024 - 09.2024

Sales Associate

James Avery Jewelry
12.2023 - 08.2024

Team Member

Chick-fil-A
12.2022 - 09.2023

Bachelor of Science - Nursing Level 1

UT Tyler
Remi Norman