Summary
Overview
Work History
Education
Skills
References
Timeline
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Remington Hullings

Middlesex,NY

Summary

Dynamic professional with a proven track record at Star Cider, excelling in customer relationship management and team collaboration. Skilled in training employees and enhancing customer satisfaction through effective communication. Recognized for problem-solving abilities and leadership, consistently fostering strong connections with clients and colleagues alike.

Overview

9
9
years of professional experience

Work History

Wholesale Manager/Bartender/Production

Star Cider
Canandaigua, NY
05.2022 - Current
  • Established strong relationships with key accounts to enhance customer satisfaction.
  • Engaged customers with friendly service and drink recommendations.
  • Trained new bartenders on techniques and bar procedures.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.

Call Center Representative

Renewal By Anderson
Rochester, New York
01.2022 - 03.2022
  • Educated customers on product features and services effectively.
  • Maintained high levels of professionalism while interacting with customers via phone or email.
  • Engaged actively with callers, confirming or clarifying information and diffusing anger.

Head Cashier

Runnings
Canandaigua, NY
07.2016 - 09.2021
  • Managed cash register operations and balanced cash drawers daily.
  • Assisted customers with transactions and provided excellent service.
  • Handled customer inquiries and resolved issues promptly.
  • Collaborated with team members to ensure smooth store operations.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

Bachelor of Arts - Communications

SUNY, Brockport
Brockport, NY
01-2020

Associate of Arts - Liberal Arts

Finger Lakes Community College
Canandaigua, NY
05-2018

Skills

  • Customer relationship management
  • Inventory management
  • Team collaboration
  • Effective communication
  • Employee training
  • Problem solving
  • Leadership skills

References

References available upon request.

Timeline

Wholesale Manager/Bartender/Production

Star Cider
05.2022 - Current

Call Center Representative

Renewal By Anderson
01.2022 - 03.2022

Head Cashier

Runnings
07.2016 - 09.2021

Bachelor of Arts - Communications

SUNY, Brockport

Associate of Arts - Liberal Arts

Finger Lakes Community College

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