I am a skilled project management professional with adept knowledge in strategic planning, public policy, stakeholder engagement, and delivery of Federal Health IT services. My cross-sector experience of identifying and solving complexities within government entities at the local, state, & federal level has allowed me to lead and collaborate with impactful initiatives across the healthcare spectrum, all while fulfilling my personal goal of improving the societal wellbeing of all communities through solution focused implementation and optimization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Deputy Program Manager
Optum, A UnitedHealth Group Company
12.2023 - Current
Serving as the Deputy Program Manager and Communications Lead supporting the Health Resources and Services Administration (HRSA) Uninsured Program and Provider Relief Fund within the Department of Health and Human Services (HHS) on behalf of Optum/UnitedHealth Group
Responsible for communicating status of changes to the appropriate federal stakeholders, maintaining complete record of changes that occur, overseeing implementation of changes, recording and managing analysis of those changes, and working with the Quality Management Office (QMO) to collect and report measures regarding implemented changes
Supporting the cross functional coordination planning, logistics, tracking, modeling, configuration management, and analysis efforts with HHS and HRSA stakeholders through effective engagement and agile processes
Facilitating the coordination of CMMI, Scaled Agile, and PMP methodologies across multiple programs to account for continuous business process improvement to improve quality, reduce costs, reduce risks, and ensure compliance with regulatory requirements.
Senior Project Manager
Optum, A UnitedHealth Group Company
11.2020 - 12.2023
Served as the Lead Project Manager supporting the HHS Coordination Operation Response Element (H-CORE, formerly Operation Warp Speed) and CDC Program Office on behalf of Optum/UnitedHealth Group, where I successfully implemented one of the world's largest vaccine efforts that directly impacted the accelerated development, manufacture, and distribution of life saving vaccines to over 300 million Americans during the COVID-19 Pandemic
Responsible for supporting Federally Operated IT systems related to COVID-19 vaccine distribution and administration to 62 distinct jurisdictions (states, metropolitan areas, and territories) onsite at the CDC Vaccine and Therapeutics Coordination Center (VTCC)
Supporting the cross functional coordination of nationwide COVID-19 vaccination distribution planning, logistics, tracking, modeling, allocation management, and analysis efforts with HHS, CDC, DOD, and FEMA stakeholders while cultivating these relationships and increasing customer centricity through effective engagement and agile processes
Partnering with HHS, CDC, ASPR, DOD, and FEMA Leadership to identify key issues, address roadblocks, track accomplishments/milestones, communicating project status through documentation, task tracking, and identifying risk within Federal Immunization Information systems
Serving as a Subject Matter Expert (SME) to create advanced reports and provide deliverables to the CDC, Regional Managers, Jurisdiction Support Technicians through providing technical assistance, managing workstream dependencies, and leveraging analytical skills
Facilitating the coordination of introductory training/onboarding regimens for new hires in the program, as well as developing cross functional plans for help desk support.
Civil Health Client Executive
Optum, A UnitedHealth Group Company
04.2020 - 11.2020
Responsible for managing strategic relationships on behalf of Optum and UnitedHealth Group, as well as supporting growth initiatives across the federal Civilian Healthcare space
Assumed responsibility and ownership of accounts, inter-relationships, and programs for federal customers within HHS, CDC, DoEd, and the DOD
Facilitated comprehensive strategic planning on HHS accounts and projects by demonstrating value through being knowledgeable about all solutions and capabilities within the full breadth of company resources
Managed company growth initiatives with a focus on business development through prospecting, qualification, value demonstration, and opportunity closure through management of both new and current business relationships with federal, state, and municipal entities.
State Policy Analyst
Governor’s Office of Planning and Budget
09.2018 - 04.2020
Performed strategic planning, program evaluation, fiscal policy research, and budget development for the Governor of Georgia, his executive council, state agency directors, and government stakeholders
Responsible for the development of the state's strategic planning model and process, as well as providing performance measures, SWOT analysis, and consultation for physical and economic development, optimization of business operations, and best practices within executive branch agencies
Successfully ensured budgetary compliance with multimillion-dollar statewide budgets for the Department of Community Health, Department of Revenue, and Department of Labor
Managed the branding and marketing campaign for the 2020 United States Census on behalf of the Office of Planning and Budget.
Outreach Coordinator
Atlanta City Council
05.2018 - 10.2018
Conducted in-depth research on social issues of concern related to the City of Atlanta, specifically in the areas of healthcare and urban planning with the focus of advancing the (COA) agenda
Responsible for providing organizational and logistical support to the Atlanta City Council, as well as prospecting potential business opportunities, collaborating with stakeholders for the city’s enterprise initiative, and utilizing all departments within COA in a highly professional manner to address the needs of constituents' concerns
Maintained public relations for District 10 through creating attractive marketing materials for public awareness, as well as assisting with special events, board meetings, and other City of Atlanta sponsored activities.
Education
Master of Science - Public Policy
Georgia State University
Atlanta, GA
01.2018
Bachelor of Science - Criminal Justice, Legal Issues
Georgia State University
Atlanta, GA
01.2015
Skills
Project/Program Management
Stakeholder Engagement
Strategic Planning
Program Evaluation/Change Delivery
Certification
Certified Project Management Professional (PMP)
Certified SAFe Agilist (Scaled Agile)
Certified Nonprofit Professional (CNP)
Activities
LEAD Atlanta (Class of 2024)
Network of Atlanta – Co-Founder/COO
The People United – COO
Georgia State University – Young Alumni Council (YAC)
Phi Beta Sigma Fraternity, Incorporated
Emerging 100 of Atlanta
Timeline
Deputy Program Manager
Optum, A UnitedHealth Group Company
12.2023 - Current
Senior Project Manager
Optum, A UnitedHealth Group Company
11.2020 - 12.2023
Civil Health Client Executive
Optum, A UnitedHealth Group Company
04.2020 - 11.2020
State Policy Analyst
Governor’s Office of Planning and Budget
09.2018 - 04.2020
Outreach Coordinator
Atlanta City Council
05.2018 - 10.2018
Master of Science - Public Policy
Georgia State University
Bachelor of Science - Criminal Justice, Legal Issues
Georgia State University
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