Word
Remington Woodcock
Breckenridge
Summary
Driven professional with a track record of enhancing customer satisfaction and increasing sales revenue at Ziegler Cat. Expert in customer relationship management and power tool proficiency, demonstrated through insightful product recommendations and efficient problem resolution. Skilled in building strong client relationships, ensuring high service ticket accuracy, and contributing to team success. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Dynamic inside sales representative with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
2
2
years of professional experience
Work History
Inside Sales Representative
Ziegler Ag Equipment
2024.02 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Service Technician
Max Curnow
2022.06 - 2024.02
- Adhered to safety protocols and policies to reduce workplace hazards.
- Inspected equipment to diagnose operational issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Education
Diploma -
Southwest Livingston Co R-1 High School
Ludlow, MO05.2022
Skills
- Service Ticket Accuracy
- Project Estimation and Bidding
- Power Tool Proficiency
- Testing and Analysis
- Valid Driver's License
- Customer Relationship Management
- Hand Tool Knowledge
- Relationship Development
- Product Knowledge
- Customer Service
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Software
Excel
Timeline
Inside Sales Representative
Ziegler Ag Equipment
2024.02 - Current
Service Technician
Max Curnow
2022.06 - 2024.02
Diploma -
Southwest Livingston Co R-1 High School
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