Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
4
4
years of professional experience
Work History
Case Manager
Palm Beach County - Community Service Department
06.2022 - Current
Developed and implemented comprehensive case management plans to address client needs and goals.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Monitored clients' progress and tracked client services to provide crisis interventions.
Liaised with social worker to expedite financial assistance not covered by insurance.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Partnered with local organizations to expand access to social and community services.
Analyzed trends and data to inform decision-making and program development.
Participated in community events to promote services and engage with public.
Case Manager
Legacy Behavioral Health Center
07.2019 - 06.2022
Specialized in community reinforcement, assististed clients in accessing services to become self-sufficient, and collaborate with agency professionals in case planning and service coordination.
Education
Master of Science - Education of Individuals in Secondary Special Education Programs
Nova Southeastern University
Davie, FL
07.2005
Bachelor of Science - Business Administration And Management
Palm Beach Atlantic University - West Palm Beach
West Palm Beach, FL
08.2000
Skills
Records Management
Case Management
Chronic Disease Management
Individualized Counseling
Referral Coordination
Client Advocacy
Community Outreach
Health History Documentation
Patient Support
Conflict Resolution
Staff Management
Progress Evaluations
Data Entry and Analysis
Problem-Solving
Languages
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Case Manager
Palm Beach County - Community Service Department
06.2022 - Current
Case Manager
Legacy Behavioral Health Center
07.2019 - 06.2022
Master of Science - Education of Individuals in Secondary Special Education Programs
Nova Southeastern University
Bachelor of Science - Business Administration And Management