Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Remy Gutierrez

Yonkers,New York

Summary

Knowledgeable Case Manager experienced in coordinating care for various individuals. Proactive and resourceful with strong knowledge of community resources. Effective communicator with passion for helping. Operates in high- pressure environments while recommending best resources and courses of action benefit patients needs and return each to optimal quality of life.

Overview

2
2
years of professional experience

Work History

PRS Case Manager

Rising Ground
Yonkers, New York
12.2023 - Current
  • Provided comprehensive case management and support to Unaccompanied Children (UC) transitioning out of the legal custody of the Federal Government.
  • Collaborated closely with the federal Office of Refugee Resettlement to deliver essential services to families in need of Home Study Services and Post Release Services.
  • Facilitated successful integration and permanency of children and their families into the United States by linking them with community resources and services.
  • Developed and maintained an Excel tracking system to ensure compliance with ORR regulations and program requirements.
  • Assisted in the development and implementation of program policies and procedures, contributing insights and recommendations to enhance program effectiveness.
  • Worked in partnership with the PRS Supervisor to ensure adherence to program standards and guidelines, overseeing case management services and ensuring timely and quality completion of all services for the UC.

Case Manager

Rising Ground
Yonkers, NY
04.2023 - Current
  • Ensure proper reunification of UC to sponsors.
  • Maintained up-to-date case records with case activity status.
  • Maintained all relevant and necessary files, documentation, and paperwork regarding UC and families.
  • Manage a high turn-over caseload of 3 to 8 UC.
  • Communicate regularly with the youth and sponsor to address any needs and/or concerns.

Case Manager

Cayuga Centers
06.2022 - 01.2023
  • Contact each UC and sponsor within 24 hours of case assignment. Conduct safety screenings and mental health assessments. Coordinate, schedule, and confirm necessary services for each youth in their location.
  • Visited homes every month to check on conditions of the foster parents homes.
  • Kept family and children assessments current and updated portfolios for each child on daily basis.

Intake Coordinator

12.2021 - 06.2022
  • In charge of coordinating intake/admissions process for each minor that enters the program
  • Responsible for creating minors' files and assure all paper work is collected upon admission
  • Collect and confirm all foster parent's placement
  • Evaluate any immediate safety concerns for minor and/or agency upon minor admissions
  • Confirm the number and names of youth expected in admissions daily
  • Assure all property inventory is collected, documented & placed in safe.

Education

BACHELOR OF ARTS - OPERATIONS MANAGEMENT

Baruch College/CUNY, Zicklin School of Business

ASSOCIATE OF ARTS - BUSINESS ADMINISTRATION

Westchester Community College, SUNY

Skills

  • Cultural Sensitivity & Diversification Awareness
  • Negotiation & Collaboration
  • Microsoft Office & Excel Expertise
  • Communication & Listening
  • Documentation Proficiency
  • Organization

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

PRS Case Manager

Rising Ground
12.2023 - Current

Case Manager

Rising Ground
04.2023 - Current

Case Manager

Cayuga Centers
06.2022 - 01.2023

Intake Coordinator

12.2021 - 06.2022

BACHELOR OF ARTS - OPERATIONS MANAGEMENT

Baruch College/CUNY, Zicklin School of Business

ASSOCIATE OF ARTS - BUSINESS ADMINISTRATION

Westchester Community College, SUNY

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