Daniel Ivey
Case Manager
Lithonia,GA
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit client's needs and return each to optimal quality of life.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
3
3
Certifications
Work History
Case Manager
WESTHAB INC
Yonkers, NY
06.2020 - 04.2021
- Scheduled and interviewed prospective clients for rental units at Yonkers YMCA.
- Provided and maintained yearly lease agreements/renewals, and monthly inspections.
- Successfully managed caseload of 36 clients, completing assessments, arranging medical transportation, and modifying individual service plans as needed.
- Worked Collaboratively with management team to engage, educate, communicate, and coordinate care with clients, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in individualized service plan were implemented.
- Tracked and monitored rental payments for 35 clients using billing software
- Conducted home and apartment inspections to identify safety issues and needed repairs
Housing Specialist
The Sharing Community
Yonkers, NY
05.2018 - 06.2020
- Assessed housing barriers for families and individuals experiencing homelessness and determined service needs.
- Created and maintained consistent communication channels, verbal and written, and broke down communication boundaries.
- Provided information and referrals from appropriate/available social service agencies and/or community programs.
- Aided participants in securing housing of their choice by collaborating with landlords, referral sources, and agencies.
- Explained rental and housing regulations to clients and helped each discover best options for housing.
- Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs..
HMIS Data Specialist
The Sharing Community
Yonkers, NY
05.2017 - 05.2018
- Ran progress reports and supported shelter management team
- Coordinated with Case Managers/Intake Staff to ensure HMIS intake requirements were met.
- Verified, corrected, and entered information of over 75 participants into centralized database daily in timely and accurate manner.
- Conducted regular audits to assure accuracy of data and participated in statewide meetings and conference calls.
- Validated incoming data against quality standards to eliminate irrelevant or unusable information.
Asst. Day Habilitation Specialist
PSCH
Long Island City, NY
02.2016 - 09.2016
- Counseled and assisted individuals with developmental disabilities to maximize their fun in community.
- Provided safe and clean environment for individuals based on skill level and risks and performed protective oversight.
- Communicated effectively to create atmosphere of encouragement and growth, while engaging in community activities.
- Monitored clients' overall health and well-being and noted significant changes.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked closely with site supervisor to maintain optimum levels of communication to effectively and efficiently complete projects
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Advocate
T.I.M.E.S Center
Champaign, IL
09.2012 - 10.2015
- Maintained daily logbook and communicated with clinical and administrative staff, coordinating clients' service plans for caseload of 12.
- Monitored administration of medication; conducted pre-screening; processed new client intakes; ensured clear expectations.
- Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems.
- Maintained positive relationships with service providers and employers relevant to service program operations
Education
Associates - Applied Science
LaGuardia Community College of The City University of New York
Long Island City, NY 09.1994 - 05.1995
Skills
Documentation proficiency
Case management
Written and verbal communication
Cultural Sensitivity & Diversification Awareness
Needs Assessments
Progress evaluations
Certification
CPR Certification
Timeline
Case Manager
WESTHAB INC
06.2020 - 04.2021
Housing Specialist
The Sharing Community
05.2018 - 06.2020
HMIS Data Specialist
The Sharing Community
05.2017 - 05.2018
Asst. Day Habilitation Specialist
PSCH
02.2016 - 09.2016
Advocate
T.I.M.E.S Center
09.2012 - 10.2015
Associates - Applied Science
LaGuardia Community College of The City University of New York
09.1994 - 05.1995