Dynamic professional with a strong focus on customer engagement and personalized service. Proven ability to enhance experiences in fast-paced environments while maintaining attention to detail.
Overview
2
2
years of professional experience
Work History
Beertender
Latchkey Brewing
San Diego, California
06.2025 - Current
Enhanced customer engagement through personalized service and knowledge of craft beer selections, as a small, intimate neighborhood brewery.
Trained new staff on bar operations and customer service best practices to enhance team performance and cleanliness.
Sales Associate
Sunfire Hotsauce
San Diego, California
03.2025 - 11.2025
Formulated and implemented plans to increase company revenue.
Assisted customers in selecting the appropriate sauce for their expressed palate preferences.
Provided personalized service to build relationships with customers.
Outgoing and engaged with passersby
Server
Half Door Brewing Co
San Diego, California
09.2024 - 05.2025
Resolved customer complaints with professionalism to ensure satisfaction.
Adapted to a fast-paced environment while maintaining quality service and attention to detail.
Executed daily opening and closing procedures
Operated ALOHA terminals to input orders, split bills, and calculate totals.
Server
Hummingbird Cafe
Fairfax, California
09.2023 - 09.2024
Ensured satisfaction with each food course and beverage.
I took care of everything from stocking the fridge, sugar, napkins, and silverware, to service indoors and outdoors.
I took phone calls, prepared coffee drinks, mimosas, and Bloody Marys to quality standards.
I cleaned the espresso machine, set up tables outside and inside, bussed, vacuumed, and took the trash out.