REMY S. JIMENEZ
San Antonio,TX
Summary
Dedicated residential property management professional with a strong emphasis on customer service and organizational skills. Proven ability to support property operations, manage tenant relations, coordinate maintenance, and maintain high occupancy rates. Known for providing exceptional service to residents while ensuring compliance with property policies and local regulations. Eager to utilize Apartment Manager skills to improve community satisfaction and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Leasing Agent
Prospera HCS
08.2024 - Current
- Leasing Agent, overseeing daily operations of a 78-unit apartment complex.
- Handle leasing process from tours to application and approval.
- Respond to resident inquiries, complaints, and maintenance requests professionally.
- Manage rent collections, deposits, and enforce late payment policies.
- Coordinate with maintenance staff and vendors for timely service and repairs.
- Help organize community events and implement retention strategies.
Leasing Consultant
Apartment Solutions
06.2024 - 08.2024
- Greeted Clients, showed apartments, and prepared leases
- Increased residents’ satisfaction by promptly addressing concerns resolving maintenance issues
- Responded to request and scheduled appointments for property showing
- Assisted with Property management task, ensuring timely completion of maintenance request and rent collections
Contractor
ACMS
05.2023 - 05.2024
- Completed contract work as a porter and leasing consultant
- Delivered Outstanding Service to customers to maintain and extend Relationships for future business opportunities
- Reduced client Complaints by implementing a more effective customer service strategy
Education
High School Diploma - English
Positive Solution Charter School
San Antonio, TX06.2023
Skills
- Microsoft Office Suite
- Rent Café & Basidium
- CRM & Scheduling Tool
- Onesite
- Telephone and email etiquette
- Contract negotiation
- Background checks
- Property management
- Property reporting
- Goal-oriented mindset
- Leasing and sales
- Relationship building
- Clear communication
- TAA Lease and addendum
Certification
Fair Housing Certification
CORE COMPETENCIES
- Residents Services & Retention
- Apartment leasing & tours
- Rent Collection & payment processing
- Property Management
- Lease Agreement & Renewals
- Fair Housing laws & Compliance
- Marking & Community Outreach
Timeline
Leasing Agent
Prospera HCS
08.2024 - Current
Leasing Consultant
Apartment Solutions
06.2024 - 08.2024
Contractor
ACMS
05.2023 - 05.2024
High School Diploma - English
Positive Solution Charter School