René Kennedy
Buena Park,CA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Barista
The Viv Hotel, A Tribute Portfolio Hotel
09.2021 - 12.2023
- Demonstrating exceptional customer service skills by promptly attending to customer inquiries, concerns, and orders.
- Skilled in processing various payment methods, including cash, credit/debit cards, and electronic payments, while maintaining a high level of accuracy in financial transactions.
- Capable of taking food and beverage orders, handling guest requests promptly, and ensuring timely delivery of orders, maintaining a high standard of service.
Warehouse Safety Mentor
United Parcel Service
07.2019 - 09.2021
- Proficient in sorting incoming packages based on destination, efficiently organizing them, and ensuring accurate delivery to the designated locations.
- Capable of delivering constructive feedback, sharing knowledge, and offering necessary assistance to ensure the mentee receives adequate training for performing job responsibilities safely and effectively.
- Proficient in facilitating training sessions for mentees, ensuring they acquire the essential skills, knowledge, and safety protocols required to perform their duties competently and securely.
Retail Sales Associate
Bed Bath & Beyond
06.2014 - 07.2019
- Proficient in providing a warm and welcoming atmosphere for customers, ensuring their needs are met promptly and professionally upon entering the establishment
- Managing inventory inquiries, effectively utilizing store databases or inventory systems to confirm product availability and assist customers in finding desired items.
- Demonstrating adeptness in maintaining composure and handling challenging situations effectively, ensuring customer satisfaction during busy and high-stress periods within the store environment.
Education
High School Diploma -
Yucaipa High School
Yucaipa, CA06.2014
Skills
- Bilingual (fluent in English and Spanish)
- Communication Skills
- Customer Service Skills (8 years experienced)
- Cash Handling (8 years experienced)
- Multitasking
- Time Management
- POS System
- Food Preparation
References
- Monica Sanchez, Food & Beverage Manager, (626)392-6227
- Netzer Ortega, Food & Beverage Manager, (714)598-7196
- Jessica Barrera, Warehouse Supervisor, (714)618-1163
Timeline
Barista
The Viv Hotel, A Tribute Portfolio Hotel
09.2021 - 12.2023
Warehouse Safety Mentor
United Parcel Service
07.2019 - 09.2021
Retail Sales Associate
Bed Bath & Beyond
06.2014 - 07.2019
High School Diploma -
Yucaipa High School
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