RENA CHRISTOPHER
Nacogdoches
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. I'm skilled in working under pressure and adapting to new situations and ready for a new position that involves working both independently and as part of a talented team.
Overview
20
20
years of professional experience
Work History
Rural Carrier
United States Post Service
Timpson
12.2005 - Current
- Classified and streamlined mail for efficient delivery to designated locations.
- Addressed customer inquiries and resolved delivery issues promptly.
- Operated vehicle in accordance with applicable laws and regulations.
- Provided excellent customer service while interacting with customers on route.
- Delivered mail and packages to rural residences, businesses, and post office boxes.
- Adhered to all USPS policies and procedures related to delivering mail.
- Verified accuracy of addresses before delivering mail or parcels.
- Communicated effectively with supervisors regarding route progress or changes.
- Scanned labels on letters or parcels to confirm receipt.
- Sold stamps and money orders to mail customers along daily route.
- Supervised daily operations to ensure team efficiency and productivity.
- Trained new employees on company policies and safety procedures.
- Coordinated staff schedules to maintain optimal coverage and workflow.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Education
Some College (No Degree) - American History
Prairie View A&M University
Prairie View, TXSkills
- Mail classification
- Route management
- Vehicle operation
- Address verification
- Delivery tracking
- Customer relationship management
- Communication skills
- Written communication
- Multitasking capacity
- Customer engagement
- Proficient computer skills
- Employee payroll
- Employee scheduling
Timeline
Rural Carrier
United States Post Service
12.2005 - Current
Some College (No Degree) - American History
Prairie View A&M University
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