RENA JONES
Denver,CO
Summary
Communicative bartender dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.
Overview
5
5
years of professional experience
Work History
Bartender
Alterra Mountain
Steamboat Springs, CO
03.2021 - 03.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Worked special events such as banquets for the hotel and on the mountain like pop up bars at high volume events.
Bartender
Double Diamonds Bar
Steamboat Springs, CO
08.2022 - 08.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Helped plan and run special events for the bar such as live music, DJ’s, birthday party’s, and theme nights.
Bev Cart/Server/Bartender
Haymaker
03.2022 - 09.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Drive bev cart around and make sure patrons are happy and get them what they might need.
- Coming up with cocktail specials
- Doing blind drops so keeping good money management. .
Winter Remote Location Lead
Alterra Mountain
11.2020 - 04.2022
- Ran a full bar, kitchen, and all money in the RVS tent.
- In charge of communicating with managers with orders and diffrent needs we might have.
- In charge of opening and closing the tent, making sure we always left if it in good condition.
- Closing my bank out and give a drop with accurate numbers each end of shift
Harm Reduction/ Door Security
Guardians
Dirty Bird Campout
10.2018 - 10.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Helped identify possible problems for patrons own safety and the safety of others.
Manager
Roadhouse Pizza 2
11.2018 - 08.2019
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Ran FOH and BOH operations and would cover for other positions as well.
Education
HIGH SCHOOL DIPLOMA -
Skills
- BARTENDING
- SERVING
- PREP COOK
- MANAGING
- HARM REDUCTION
Timeline
Bartender
Double Diamonds Bar
08.2022 - 08.2023
Bev Cart/Server/Bartender
Haymaker
03.2022 - 09.2023
Bartender
Alterra Mountain
03.2021 - 03.2024
Winter Remote Location Lead
Alterra Mountain
11.2020 - 04.2022
Manager
Roadhouse Pizza 2
11.2018 - 08.2019
Harm Reduction/ Door Security
Guardians
10.2018 - 10.2018