Renae Carr
McDonough,GA
Summary
Enthusiastic individual with supervisory skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenges with a successful team.
Overview
7
7
years of professional experience
Work History
Telecom Operator
Henry County Sheriff's Office
McDonough, Georgia
01.2026 - Current
- Maintained organized records of active and inactive warrants.
- Collaborated with law enforcement to verify warrant information.
- Ensured compliance with legal regulations regarding warrant documentation.
- Responded to inquiries about warrants from internal and external parties.
- Provided administrative support to judicial officers as needed.
- Monitored status changes in outstanding warrants and notified appropriate parties accordingly.
- Answered phone calls from members of the public seeking information about Warrants.
- Coordinated with external entities such as Law Enforcement Agencies regarding Warrant-related matters.
- Scanned hard copy documents into electronic format for easy retrieval later.
- Responded promptly to inquiries from law enforcement personnel regarding outstanding warrants.
- Performed data entry tasks associated with entering new Warrants into the system.
- Reviewed and verified warrant records to ensure accuracy of information.
- Conducted research on criminal history background checks for warrants.
Administrative Support Specialist
Georgia Dept of Community Supervision
Winder, Georgia
06.2022 - 01.2026
- Assisted in processing and reviewing documentation for community supervision cases.
- Delivered exceptional customer service through direct communication with clients and team members.
- Provided crisis intervention support to individuals in distress situations.
- Offered telephonic crisis support and guidance to individuals unable to access in-person services.
- Coordinated with law enforcement and emergency responders during critical incidents to ensure safety.
- Provided administrative support to the court by preparing and filing documents, scheduling appointments, and maintaining calendars.
- Administered notarizations for various legal documents and transactions.
Dispatcher
Georgia Department Of Public Safety
Atlanta, Georgia
12.2021 - 06.2022
- Provided real-time support to field units during critical incidents and emergencies.
- Communicated effectively with various agencies to ensure collaboration during incidents.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Coordinated communication between law enforcement officers and emergency responders.
- Monitored radio communications for updates on active incidents and officer status.
- Ran criminal history checks through state databases as needed.
- Monitored multiple radio channels for activity or requests for assistance.
- Operated law enforcement communication equipment and NCIC database to facilitate information to department.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Social Service Tech 3
Henry County Counseling Center
McDonough, GA
02.2021 - 06.2021
- Monitored client behavior and reported changes to the clinical team.
- Provided emotional and psychological support to clients in crisis situations.
- Observed safety protocols when working with potentially violent or suicidal individuals.
- Assisted clients with daily living activities such as meal planning, medication management, budgeting.
- Assisted clients in developing individualized treatment plans and goals.
- Provided mental health support services to members and families.
- Supported family members of clients by providing psychoeducation and counseling interventions.
- Enhanced and devised treatment strategies to promote continued progress.
- Provided support for individuals struggling with substance abuse in conjunction with mental health issues.
- Assisted clients with crisis calls, SIB, suicidal ideation, mental health issues.
Assistant Supervisor
Allied Universal Security Services
Tucker , GA
09.2019 - 04.2021
- Monitor staff productivity and develop initiatives toward enhanced job performance.
- Performing administrative tasks, documenting procedures, and hiring and training staff.
- Liaised with senior supervisors and company employees to facilitate communication and collaboration.
- Addressed customer inquiries and resolved issues to enhance satisfaction and retention.
Education
Bachelor of Science - Criminal Justice
West Liberty University
West Liberty, WV05.2004
Skills
- Supervisory role background
- Judicial procedures knowledge
- Investigation Procedures
- Providing customer support
- File and records maintenance
- Critical Incident Stress Management
- Crisis Negotiations Team
- Human Resources Management (HRM)
- Safety and risk assessments
- Clinical Documentation
- Med Compliance
- Crisis intervention
- Case management
- Treatment planning
- Effective communication
- Individualized service plans
- Conflict resolution
- Psychosocial rehabilitation
- Psychoeducation
- Suicide prevention
Timeline
Telecom Operator
Henry County Sheriff's Office
01.2026 - Current
Administrative Support Specialist
Georgia Dept of Community Supervision
06.2022 - 01.2026
Dispatcher
Georgia Department Of Public Safety
12.2021 - 06.2022
Social Service Tech 3
Henry County Counseling Center
02.2021 - 06.2021
Assistant Supervisor
Allied Universal Security Services
09.2019 - 04.2021
Bachelor of Science - Criminal Justice
West Liberty University