Renae Cranmer
Medical Assistant
Temecula,CA
Summary
I am a motivated medical/front office assistant with over ten years of hands on experience providing high quality, compassionate care to patients. I am interested in this position to help people look and feel beautiful. I am also eager to increase my knowledge base specialty I feel passionate about. I see this company not only as a positive work environment, but also as a good opportunity to apply my skills and qualifications. I know I can excel in this position because I am a good team player and work great individually as well. My goal right now is to find a position at a company where I can learn, grow, and take on new challenges. I firmly believe I have the medical knowledge, experience, and character that this position requires and I will welcome the chance to speak with you further regarding this job opening. Thank you so much for your time and consideration.
Sincerely,
Renae Cranmer
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Westlake Dermatology Plastic Surgery Center
05.2019 - 07.2021
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Greeted guests warmly to create positive first impression of establishment.
- Increased revenue with upselling products and services tailored to individual client needs.
- Developed strong relationships with clients, resulting in repeat visits and positive word-of-mouth referrals.
- Maintained up-to-date knowledge of spa services and treatments for better-informed client consultations.
- Conducted regular training sessions with staff members to improve their skills and stay current on industry trends
- Recorded product sales into spa's weekly income report.
Front Desk Receptionist
Coastal Cosmetic Dermatology
06.2017 - 04.2019
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
- Managed phone lines effectively, directing calls to appropriate departments and taking accurate messages.
- Processed payments accurately, balancing cash drawers at the end of each shift for financial accountability.
- Kept lobby area clean and inviting, creating a positive first impression for guests upon arrival.
Medical Assistant
A+ Walk In Urgent Care
08.2012 - 01.2017
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Education
Medical Assistant Degree - Medical Assisting
UEI College
Escondido, CA07.2011
High School Diploma -
Temecula Valley High School
Temecula, CA06.2007
Skills
- Administrative skills
- Clinical/ computer skills
- Attention to detail
- Appointment Scheduling
- Inventory Management
- Insurance Verification
- New Hire Training
- Billing
- Medical records
- Product knowledge
Certification
- First Aid/CPR Certified
Work Preference
Work Type
Part TimeTimeline
Patient Care Coordinator
Westlake Dermatology Plastic Surgery Center
05.2019 - 07.2021
Front Desk Receptionist
Coastal Cosmetic Dermatology
06.2017 - 04.2019
Medical Assistant
A+ Walk In Urgent Care
08.2012 - 01.2017
Medical Assistant Degree - Medical Assisting
UEI College
High School Diploma -
Temecula Valley High School
- First Aid/CPR Certified
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