Renae Creasey

• Supervise RNs, MAs, and schedulers to operate the specialty clinic in a regional location
• Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.
• Lead and manage daily operations and administrative functions of a region clinic with eight specialties.
• Ensure staffing of the clinic to provide remarkable patient care for our patients and their families.
• Hired, trained and supervised employees to maintain team of high performers.
• Created and implemented policies to improve operational efficiency and patient care quality.
• Developed strong relationships with patients, fostering trust and loyalty to the clinic.
• Streamlined clinic operations by implementing efficient scheduling and appointment systems.
• Improved patient satisfaction through effective communication and compassionate care.

• Responsible for the daily operations of three rural health clinics located in Boscobel, Muscoda, and Fennimore
• Supervision of 14 registered nurses and medical assistants
• Management of provider, RN, and MA schedules to meet the needs of three rural health clinics
• Work collaboratively with other departments to develop effective workflows
• Strong communication skills
• Focus on quality initiatives with the clinical team
• Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
• Ensured compliance with healthcare regulations, maintaining up-to-date knowledge of industry standards and best practices.

• Responsible for the daily operations of the 24-bed assisted living facility
• Supervision of over 30 staff members, including hiring, training, health monitoring, scheduling, and evaluations of all staff at the facility
• Clinical management of the elderly residing in assisted living including assessments, medication reviews, physician updates/visits, lab draws, and family communication
• Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
• Improved employee productivity with effective time management strategies for daily tasks.

• Coordination and completion of the MDS required by Medicare for reimbursement
• Assisted with employee training, scheduling, resident assessments with physician updates, medication changes, and therapy needs within the skilled nursing facility
• Responsible for the infection control program for all residents and staff
• Planned and assigned workload to approximately 15-person nursing staff to direct patient care.

Traveled to patient homes to care for various nursing needs including wound care, medication management, assessment of home safety, and therapy needs

Provided grieving support and hospice care for patients within their home