Manyongo Kolubah
Hamilton,NJ
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice, and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Hardworking employee enthusiastic about learning new things in different fields. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Service Advisor
Route 130 Chrysler Dodge Jeep Ram
11.2022 - Current
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of thevehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Valet Parking Attendant
Hamilton Honda
09.2021 - 10.2022
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
- Answered general questions about parking fees, facilities, and directions.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
Lots Attendant
Haldeman Lexus Of Princeton
07.2020 - 08.2021
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Followed safety protocols for personal, guest and automobile safety.
- Parked and retrieved cars according to customer needs.
- Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
Education
Associate in Aviation - Aircraft Piloting And Navigation
Mercer County Community College
Trenton, NJHigh School Diploma -
Trenton Central High School
Trenton, NJ06.2021
Skills
- Technical Support
- Service Estimates
- Documentation and Reporting
- Price Quoting
Timeline
Service Advisor
Route 130 Chrysler Dodge Jeep Ram
11.2022 - Current
Valet Parking Attendant
Hamilton Honda
09.2021 - 10.2022
Lots Attendant
Haldeman Lexus Of Princeton
07.2020 - 08.2021
Associate in Aviation - Aircraft Piloting And Navigation
Mercer County Community College
High School Diploma -
Trenton Central High School
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