AVA JONES
Memphis,TN
Summary
Dynamic, results-oriented professional with a proven track record in delivering high-quality face-to-face customer service across diverse settings. Renowned for making impactful decisions independently, leveraging sound reasoning and strong organizational skills to prioritize tasks effectively. Energetic and positive, with exceptional relationship-building abilities that foster collaboration and enhance team dynamics. Flexible scheduling availability, including overtime and weekends, while demonstrating leadership in training employees and applying effective problem-solving strategies.
Overview
13
13
years of professional experience
Work History
Receiving Clerk
Smith Medical
Olive Branch, Mississippi
05.2019 - Current
- Assuring no damaged items are sent or received.
- Compare package list to company purchaser.
- Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
- Inspect shipments for damage and correct quantities and unpack shipments
- Use Oracle System to receive all shipments in.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
Lead Operator
International Paper
Memphis, TN
09.2014 - 04.2016
- Assist with day to day operations.
- Access the FFF system, computing orders and closing sales.
- Compile and update sale records.
- Process documentation and prepare reports relating to customer orders.
- Utilizing Excel and Outlook skills.
- Assist in routine meetings about production stages.
- Communicate with public services when necessary.
- Properly handle complaints and grievance procedures.
- Conduct initial orientations for newly hired employees
Clerk
LGSTX Distribution Services
Memphis, TN
11.2014 - 12.2015
- Scans mail using a RF scan gun
- Must handle in a timely & accurate manner
- Transfer information I receive from the RF scan gun onto a piece of paper
- Enter information into the data system and send it over to the destination department
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Biller
Kyocera Document Sltns America
Memphis, TN
07.2012 - 09.2014
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
Education
High School Diploma -
South East Prep Academy
TN05.2011
Skills
- Shipping and receiving
- Warehouse organization
- Invoice verification
- Material handling
- Materials transport
- Barcode scanning
- Teamwork and cooperation
- Attention to detail
- Self-motivated and independent
Timeline
Receiving Clerk
Smith Medical
05.2019 - Current
Clerk
LGSTX Distribution Services
11.2014 - 12.2015
Lead Operator
International Paper
09.2014 - 04.2016
Biller
Kyocera Document Sltns America
07.2012 - 09.2014
High School Diploma -
South East Prep Academy