Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Hi, I’m

Renaldo Bushpepa

Brooklyn,NY
Renaldo Bushpepa

Summary

Adept at enhancing customer dining experiences, I leveraged exceptional service skills and POS system expertise at The Sea Fire Grill. Known for adaptive learning and upselling, I consistently contributed to a positive atmosphere, even in high-volume settings, demonstrating a flexible approach and a commitment to excellence in every task.

Proficient in steward, runner and waiter roles in upscale dining environments. Familiar with wine pairing recommendations, preparing drinks and serving liquor. .

Overview

8
years of professional experience

Work History

The Sea Fire Grill
Manhattan, New York

Fine Dining Server
12.2019 - Current

Job overview

  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Informed customers about specials, upselling additional food and drink items.

The Sea Fire Grill
Manhattan, NY

Food Waiter
10.2018 - 12.2019

Job overview

  • Delivered food orders to tables promptly while ensuring accuracy of order.
  • Ensured that all dishes were served at the correct temperature and garnishes were properly presented on plates.
  • Followed health codes guidelines for safe food handling practices at all times including proper storage techniques for perishable items.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Stocked service areas with supplies during slow periods.

Abaita - Kosher Dairy
Manhattan, NY

Food Waiter
03.2019 - 11.2019

Job overview

  • Delivered food orders to tables promptly while ensuring accuracy of order.
  • Coordinated closing duties such as restocking supplies, counting money drawers, resetting dining room furniture and decorations, at end of shift.
  • Provided exceptional service to high volume of daily customers.

The Sea Fire Grill
Manhattan, NY

Waiter's Assistant
10.2017 - 10.2018

Job overview

  • Set up tables with cutlery, plates, glasses, and condiments before opening hours.
  • Assisted waiters in taking orders from customers, carrying trays of food to tables, and providing refills on drinks.
  • Cleaned and sanitized dining areas including tables, chairs, floors, windowsills, carpets.
  • Bussed tables after customers had finished their meals.
  • Cleared dishes from the tables after guests had finished their meal.
  • Effectively multitasked within fast-paced environment.

Love & dough
Brooklyn, NY

Waiter's Assistant
02.2017 - 09.2017

Job overview

  • Bussed tables after customers had finished their meals.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Effectively multitasked within fast-paced environment.

Education

Sports University of Tirana
Tirana, Albania

Bachelor Degree from Sports And Fitness Administration
08-2016

University Overview

Coaching Convention
Tirana, Albania

UEFA C License from Soccer
03-2023

University Overview

Borough of Manhattan Community College
New York, NY

BBA from Business Administration

University Overview

Skills

  • Adaptive Learning
  • Flexible Schedule
  • Exceptional customer service
  • Party service experience
  • POS system operations
  • Food allergy awareness
  • Upselling skills
  • Wine Pairings

Hobbies

Hobbies
  • Learning
  • Soccer
  • Hiking

Timeline

Fine Dining Server
The Sea Fire Grill
12.2019 - Current
Food Waiter
Abaita - Kosher Dairy
03.2019 - 11.2019
Food Waiter
The Sea Fire Grill
10.2018 - 12.2019
Waiter's Assistant
The Sea Fire Grill
10.2017 - 10.2018
Waiter's Assistant
Love & dough
02.2017 - 09.2017
Sports University of Tirana
Bachelor Degree from Sports And Fitness Administration
Coaching Convention
UEFA C License from Soccer
Borough of Manhattan Community College
BBA from Business Administration
Renaldo Bushpepa