Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renaldo Gray

Simpsonville ,SC

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

16
16
years of professional experience

Work History

Small Business Co-Owner

Knight Performance Factory
03.2016 - Current
  • Promoted business via social media to generate leads and maximize brand identity.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Devised processes to boost long-term business success and increase profit levels.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained new employees on proper protocols and customer service standards.

Director of Training

Performance QSA
11.2007 - 02.2016
  • Assessed skill gaps for employees and developed training courses to meet identified needs.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Delivered new employee onboarding and training sessions via [Software].
  • Implemented new learning strategies depending upon employees' skill levels.

Education

Bachelor of Arts - Health And Exercise Science

Furman University
Greenville, SC
04.2007

Skills

  • Content Workflow
  • Business Leadership
  • Office Supplies and Inventory
  • Organizational Structuring
  • Business Growth Initiatives
  • Strategize Business Plans
  • Business Management and Development
  • Strategic Vision
  • Organizational Improvements
  • Planning and Execution
  • Balance Sheets

Timeline

Small Business Co-Owner

Knight Performance Factory
03.2016 - Current

Director of Training

Performance QSA
11.2007 - 02.2016

Bachelor of Arts - Health And Exercise Science

Furman University

Similar Profiles

CREATE PROFILE
Renaldo Gray