Renan Amorim
Millbury,MA
Summary
At Antonella, I excelled in enhancing customer satisfaction and restaurant efficiency through expert time management and superior team collaboration. By implementing innovative task completion strategies, I significantly reduced table wait times. My strong relationship-building skills and attention to detail fostered a positive dining experience, demonstrating my commitment to excellence in customer service and operational success.
Overview
1
1
year of professional experience
Work History
Busser
Calábria Restaurante
Calábria Restaurante
08.2022 - 11.2023
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported team members with additional tasks, promoting a positive work environment.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
Education
Millbury Junior/Senior High School
Millbury, MASkills
- Time Management
- Safety awareness
- Team Collaboration
- Language Fluency
- Conflict Resolution
- Relationship Building
- Customer Relations
- Decision-Making
- Problem-Solving
- Clear Communication
- Attention to Detail
- Teamwork and Collaboration
- Training and coaching
- Memory retention
- Professional Appearance
- Resourcefulness
Additional Information
experience in the construction filed
Timeline
Busser
Calábria Restaurante
08.2022 - 11.2023
Millbury Junior/Senior High School