Summary
Overview
Work History
Education
Skills
Timeline
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Renata Dogan

White Plains,MD

Summary

Dynamic Retail Sales Associate with a proven track record at Marshalls, where I excelled in customer engagement and loyalty promotion. Skilled in cash handling and known for reliability, I significantly contributed to team sales targets. Expert in leveraging professional demeanor and customer service skills to enhance customer retention and satisfaction.

Overview

8
8
years of professional experience

Work History

Retail Sales Associate

Marshalls
Brandywine, MD
03.2017 - Current
  • Provided excellent customer service, resolving issues and answering queries promptly.
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Handled returns and exchanges according to company policies.

Education

Master of Science - Human Relations

Strayer Univeristy
Alexandria, VA
06-2014

Bachelor of Arts -

University of Maryland, College Park
College Park, MD
12-2002

High School Diploma -

Frank W Ballou
Washington DC
06-1989

Skills

  • Positive and professional
  • Loyalty promotion
  • Dressing room support
  • Cash handling
  • Teamwork
  • Customer service
  • Customer engagement
  • Customer assistance
  • Reliability and punctuality
  • Returns and exchanges
  • Shelf stocking
  • Cash register operation

Timeline

Retail Sales Associate

Marshalls
03.2017 - Current

Master of Science - Human Relations

Strayer Univeristy

Bachelor of Arts -

University of Maryland, College Park

High School Diploma -

Frank W Ballou

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Renata Dogan