Summary
Overview
Work History
Education
Skills
Timeline
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Renata Dogan

White Plains,MD

Summary

Dynamic Retail Sales Associate with a proven track record at Marshalls, excelling in trend awareness and exceptional teamwork. Demonstrated success in enhancing customer satisfaction and loyalty through effective merchandising and collaborative efforts. Skilled in money handling and fostering positive shopping experiences, contributing to significant customer retention.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.

Overview

8
8
years of professional experience

Work History

Retail SalesAssociate

Marshalls
03.2017 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and provided outstanding customer service.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma -

Frank Ballou
Washington DC

Master of Science -

Strayer University
Alexandria, VA
01-2012

Bachelor of Arts -

University of Maryland
College Park, MD
01-2002

Skills

  • Department reset
  • Trend awareness
  • Product merchandising
  • Stock replenishment
  • Money handling
  • Shelf stocking
  • Teamwork and collaboration
  • Loyalty promotion
  • Returns and exchanges
  • Fitting room maintenance

Timeline

Retail SalesAssociate

Marshalls
03.2017 - Current

High School Diploma -

Frank Ballou

Master of Science -

Strayer University

Bachelor of Arts -

University of Maryland

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Renata Dogan