Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Renata Gurcinas

Palos Hills,IL

Summary

Coordinated transportation manager-team leader with 20 years of experience overseeing all aspects of the transportation department. Adept at scheduling and directing work activities while providing direction and leadership to drivers and other operations staff. Conducting and processing company payroll, billing and auditing. Organized and efficient with outstanding interpersonal skills.

Overview

23
23
years of professional experience

Work History

Transportation Team Leader

Korol Trucking inc
Romeoville, IL
03.2022 - 11.2024
  • Kept transportation operations in compliance with company, legal and safety requirements.
  • Managed a team of drivers and dispatchers to ensure the timely delivery of goods.
  • Coordinated repair and maintenance schedules for all fleet vehicles and associated equipment.
  • Handled drivers' hiring, performance evaluations, and disciplinary actions.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Advised personnel about accidents, weather conditions or other hazards.
  • Handled emergency situations by rerouting drivers or arranging for additional resources as needed.
  • Managed communication between drivers, customers, and internal teams to resolve any issues or delays.

Lease Department Operations Manager

State Express Inc
Lemont, IL
07.2017 - 02.2021
  • Supervised a team of over 100 lease drivers and dispatchers.
  • Coordinated daily transportation activities, aligning with company objectives and compliance regulations.
  • Investigated customer complaints related to freight damage or late deliveries.
  • Monitored driver performance and compliance with safety regulations.
  • Resolved customer complaints in a professional manner while maintaining high standards of customer service.
  • Negotiated rates with third-party carriers for outsourced transportation needs.
  • Assisted in the development of policies and procedures to streamline dispatch operations.
  • Maintained, diagnosed and troubleshoot trucking issues that arose while in field.
  • Analyzed transportation costs and performance data to recommend strategies for cost reduction and efficiency improvement.

Reefer Dispatcher

Cadence Premier Logistics
Joliet, IL
03.2015 - 02.2017
  • Managed a group of reefer drivers, and provided support to drivers in regard to directions and paperwork.
  • Monitored drivers' progress and updated customers on their shipment status.
  • Processed transportation orders and entered data accurately into the dispatch system.
  • Reviewed driver logs for accuracy and compliance with hours-of-service regulations.
  • Addressed questions, problems or requests for service or equipment.
  • Spoke with customers to ensure that expectations regarding deliveries had been met or exceeded.
  • Developed strong relationships with drivers through effective communication and problem-solving skills.
  • Negotiated rates with the brokers.

Regional Department Team Leader

Unlimited Carrier inc
Bolingbrook, IL
09.2008 - 11.2014
  • Managed a team of regional drivers and dispatchers.
  • Created customer accounts to build up regional drop-and-hook lanes.
  • Assessed company operations for compliance with safety standards.
  • Maintained, diagnosed and troubleshoot trucking issues that arose while in field.
  • Spoke with customers to ensure that expectations regarding deliveries had been met or exceeded.
  • Optimized delivery routes, taking into account traffic, road conditions and other factors.
  • Maintained accurate records of daily activities including dispatches, driver logs and other pertinent information.

Transportation Team Leader

Eagle Express Lines
Blue Island, IL
03.2002 - 09.2008
  • Prepared daily work and run schedules.
  • Run dry vans and containers.
  • Maintained accurate records of daily activities including dispatches, driver logs and other pertinent information.
  • Relayed work orders, messages or information using telephones or two-way radios.
  • Managed communication between drivers, customers, and internal teams to resolve any issues or delays.
  • Processed transportation orders and entered data accurately into the dispatch system.
  • Provided support to drivers in regards to directions, paperwork.
  • Handled emergency situations by rerouting drivers or arranging for additional resources as needed.
  • Negotiated rates with the brokers.

Education

BBA - Business Administration And Management

Kaunas University of Technology
Kaunas, Lithuania
01-1999

Skills

  • Leadership
  • Strategic Planning
  • Mentoring
  • Negotiation
  • Problem solving
  • Customer support

Languages

Lithuanian
Professional
Russian
Professional

Timeline

Transportation Team Leader

Korol Trucking inc
03.2022 - 11.2024

Lease Department Operations Manager

State Express Inc
07.2017 - 02.2021

Reefer Dispatcher

Cadence Premier Logistics
03.2015 - 02.2017

Regional Department Team Leader

Unlimited Carrier inc
09.2008 - 11.2014

Transportation Team Leader

Eagle Express Lines
03.2002 - 09.2008

BBA - Business Administration And Management

Kaunas University of Technology

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Renata Gurcinas