Renata Kurylo
Spring Hill,FL
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner/Operator Food Truck
Polish Babki Kitchen
11.2022 - 06.2024
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Customer Service Representative
Brooksville Big Tires
08.2020 - 10.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Customer Service Associate Cashier
Staropolska Deli
11.2016 - 06.2018
CNA
Atria Senior Living
10.2016 - 10.2017
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Customer Service Representative
Waryński
06.2012 - 07.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Master Of Economics -
University of Information Technology And Managemen
Poland, Rzeszów 06.2005
High School Of Economics & Finance
Poland, Stalowa Wola06.2000
Certification
- CNA - Certified Nurse Assistant
- Certified food manager
Languages
Polish
Native or Bilingual
Timeline
Owner/Operator Food Truck
Polish Babki Kitchen
11.2022 - 06.2024
Customer Service Representative
Brooksville Big Tires
08.2020 - 10.2022
Customer Service Associate Cashier
Staropolska Deli
11.2016 - 06.2018
CNA
Atria Senior Living
10.2016 - 10.2017
Customer Service Representative
Waryński
06.2012 - 07.2014
Master Of Economics -
University of Information Technology And Managemen
High School Of Economics & Finance