Renata Lowe
Memphis,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
PCMH Care Coordinator
Memphis Health Center
01.2021 - Current
- Knowledgeable in NCQA PCMH/HEDIS requirements
- Facilitated care gap closures to improve MCO quality star rating from 2 to 4 stars
- Participates in monthly and quarterly meetings with MCO to discuss strategy implementation for quality improvement.
- Monitor, track, and convey important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Establishes and maintains effective communication with staff, physicians, and community organizations to promote high-quality patient care.
- Leads PCMH team in implementing strategies to improve organization quality performance
- Analyzes quality performance reports and interprets data to report findings to Quality team for improvement
- Collaborates with managed care organizations to improve health outcomes for their members assigned to practice
- Trained new staff on fundamentals of PCMH.
Home Care Nurse
No Place Like Home
10.2015 - Current
- Communicated with patients and family members, providing detailed information regarding care and medications
- Provided skilled emergency response in critical situations
- Evaluated patients' progress in treatment, communicating observations to physician on duty to maintain or adjust prescribed care
- Closely collaborated with management team to make necessary improvements and satisfy patient.
- Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs
Care Partner
Heritage at Forest Hill Irene
11.2021 - 11.2022
- Medication Adherence
- Managed 20-30 residents per shift
- Collaborated with executive team to improve resident experience
- Managed Controlled Narcotics Count
- Oversee Quality of Life Specialist
- Partner with residents/family in decision making for optimal health care
- Administrative duties such following up with MD orders, updating digital records
- Training new staff.
Education
Masters - Public Adminstration
DeVry University
Downers Grove, IL10.2020
Bachelor's in Psychology -
University of Phoenix
Memphis, TN07.2016
License - Practical Nursing
Northeastern Arkansas Community College
Blytheville, AR06.2000
Skills
- Team Based Approach
- EMR Systems
- Patient Centered Medical Home
- Quality Improvement
- Nursing
- Chronic Care Management
- Leadership
- Medical Office Experience
- Interdepartmental Collaboration
- Progress Monitoring
- Multidisciplinary Team Collaboration
- Goal Setting
Projects
PCMH - Gap Closure Initiative, Generated targeted patient list for patient outreach, Collaborated with team members and educated on targeted quality metrics for improving outcomes, Partnered with local hospital to provide mobile mammograms for patients at satellite facility, Followed up with providers and staff for feedback to improve workflow and process, Facilitated participation with MCOs to incentivize members for compliance with care gap closures
Timeline
Care Partner
Heritage at Forest Hill Irene
11.2021 - 11.2022
PCMH Care Coordinator
Memphis Health Center
01.2021 - Current
Home Care Nurse
No Place Like Home
10.2015 - Current
Masters - Public Adminstration
DeVry University
Bachelor's in Psychology -
University of Phoenix
License - Practical Nursing
Northeastern Arkansas Community College
Similar Profiles
Shirley DeanShirley Dean
Referral Clerk at Memphis Health CenterReferral Clerk at Memphis Health Center
LaWanda TateLaWanda Tate
Pharmacy Manager at Memphis Health CenterPharmacy Manager at Memphis Health Center
Carmen HendersonCarmen Henderson
Patient Access Service Representative at Memphis Health CenterPatient Access Service Representative at Memphis Health Center