Renate Flynn
Owego,New York
Summary
Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 20+ years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.
Overview
25
25
years of professional experience
Work History
Medical Administrative Assistant
Franziski Racker
06.2017 - 04.2024
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Organized paperwork such as charts and reports for office and patient needs.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
AEMT
Spencer Fire Dept/Glens Falls Hospital/Warrensburg
Ithaca/Glens Falls NY, NY
03.1999 - 05.2021
- Contributed to successful patient outcomes by effectively administering appropriate treatments based on assessment findings.
- Improved team collaboration by consistently participating in training sessions and sharing knowledge with colleagues.
- Facilitated the transfer of critical patients between facilities, ensuring appropriate care was maintained throughout transport process.
- Provided seamless patient handoff to hospital staff by delivering thorough reports while maintaining confidentiality standards.
- Assisted in developing departmental policies and procedures, promoting a culture of continuous improvement within the organization.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Emergency Medical Technology
State of NY
Dryden03.1984
Skills
- Patient care and confidentiality
- HIPAA Compliance Knowledge
- Patient Demographics
- Workflow Coordination
- Patient Confidentiality Adherence
Timeline
Medical Administrative Assistant
Franziski Racker
06.2017 - 04.2024
AEMT
Spencer Fire Dept/Glens Falls Hospital/Warrensburg
03.1999 - 05.2021
Emergency Medical Technology
State of NY
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