Renato Castaneda
Decatur,GA
Summary
My name is Renato Castaneda, and I'm 26 years old. I'm friendly, responsible, punctual and always committed to my work. Originally from Peru, I speak Spanish and English.
Dynamic professional with a proven track record at Uber Eats, excelling in delivery tracking and effective communication. Recognized for maintaining strong customer relationships and utilizing GPS navigation to optimize routes. Committed to enhancing customer satisfaction and retention through conflict resolution and exceptional service.
Reliable delivery driver with a background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made a significant impact on improving efficiency and satisfaction rates for businesses served.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Uber Eats
Decatur, Georgia
01.2024 - Current
- Communicated effectively with restaurant staff to verify order accuracy, quantity, and special customer requests before dispatch.
- Maintained positive relationships with customers to promote further business opportunities.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Contacted customers if there were delays in delivery due to traffic or other issues.
Customer Service Representative
Camelot Insurance Agency
Norcross, GA
05.2023 - Current
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Provided top quality control and eliminated downtime to maximize revenue.
- Oversaw warranty counseling process to manage expense controls.
- Updated system with order specifics and customer details, preferences, and billing information.
- Strengthened customer retention by offering discount options.
Server
Costa Verde Restaurant
Norcross, GA
02.2024 - 07.2024
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Prepared drinks according to standard recipes.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Informed customers of daily specials and signature menu items.
Education
High School Diploma -
Manuel Pardo
Chiclayo, Peru12-2015
Skills
- Valid Driver's license
- Customer communication
- Conflict resolution
- Safe driving
- Effective communication
- Responsible
- Punctual
- Organized labor
- Honest
Affiliations
- I always do the work responsibly, in an organized manner and with complete punctuality so the client is always satisfied.
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Server
Costa Verde Restaurant
02.2024 - 07.2024
Delivery Driver
Uber Eats
01.2024 - Current
Customer Service Representative
Camelot Insurance Agency
05.2023 - Current
High School Diploma -
Manuel Pardo
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