Renay Stawicki
Angola,NY
Summary
Distribution Manager with a proven track record at Made In America Store, excelling in warehousing operations and logistics optimization. Enhanced customer satisfaction through superior service and streamlined processes, achieving significant reductions in order fulfillment time. Strong analytical skills complemented by effective team leadership fostered a productive work environment.
Overview
18
18
years of professional experience
Work History
Distribution Manager
Made In America Store
Elma
04.2010 - Current
- Coordinated inventory management to optimize stock levels and reduce excess items.
- Implemented efficient distribution processes to enhance delivery timelines and customer satisfaction.
- Analyzed shipping data to identify trends and improve logistics strategies for cost-effectiveness.
- Monitored warehouse operations, identifying areas for improvement in workflow and productivity.
- Maintained accurate records of shipments, resolving discrepancies swiftly to uphold service quality.
- Coordinated closely with customer service representatives to address any shipping or delivery issues promptly, improving overall customer satisfaction rates.
- Maintained accurate records of all incoming and outgoing shipments, ensuring proper documentation for regulatory compliance purposes.
- Developed strong relationships with vendors and suppliers to ensure timely deliveries and accurate inventory data.
- Increased client retention by providing superior customer service.
- Reduced order fulfillment time through the development of streamlined picking and packing procedures.
- Negotiated contracts with carriers, resulting in cost savings and improved service levels for the company.
Assistant Manager
AJ Wright and Associates
West Seneca, NY
03.2007 - 04.2010
- Coordinated team schedules to optimize resource allocation and improve operational standards.
- Analyzed performance metrics to identify trends and drive strategic decision-making for service delivery.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Regents Diploma - General Studies
West Seneca West High School
West Seneca, NY06.1992
Skills
- Warehousing operations
- Warehouse management
- Shipping and receiving
- Data entry
Timeline
Distribution Manager
Made In America Store
04.2010 - Current
Assistant Manager
AJ Wright and Associates
03.2007 - 04.2010
Regents Diploma - General Studies
West Seneca West High School