Brenda Tolleson
Bossier City,LA
Summary
Driven First Assistant Store Manager with a proven track record at Cato Fashions, excelling in customer satisfaction and sales target achievements. Expert in store operations and team leadership, adept at problem-solving and relationship building. Skillfully increased sales through strategic promotions and exceptional customer service management, demonstrating a keen eye for detail and team development.
Overview
11
11
years of professional experience
Work History
First Assistant Store Manager
Cato Fashions
2020.09 - 2024.07
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Consistently met or exceeded sales targets by implementing effective promotional campaigns and motivating team members to achieve their goals.
- Mentored and developed team members by conducting regular performance evaluations, setting clear expectations, and providing constructive feedback.
- Analyzed sales data regularly to identify trends or areas for improvement; adapted strategies accordingly in collaboration with Store Manager.
- Managed daily store operations with attention to detail, including opening/closing procedures, cash handling, and maintaining organization throughout the store.
Diagnostic Clinic of Longview
Saundra
2013.06 - 2018.06
- Improved patient satisfaction with timely diagnosis through excellent communication and collaboration with medical staff.
- Answered multi line phones for a multi physician practice. Made/canceled appointments, took messages for physicians, collected payments for appointments.
Education
Associate of Arts - Business Administration
Tennessee Temple University
Chattanooga, TNSkills
- Store maintenance
- Customer Service
- Store Opening and Closing
- Multitasking Abilities
crochet, needlework, animals
Looking for a job that requires less lifting and increase pay.
Timeline
First Assistant Store Manager
Cato Fashions
2020.09 - 2024.07
Diagnostic Clinic of Longview
Saundra
2013.06 - 2018.06
Associate of Arts - Business Administration
Tennessee Temple University
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