Rene' Carraby

Responsible for the total operation of the store

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Responsible for Managing the overall operation of the Grocery, Produce, Liquor, Tobacco, Pharmacy, Demo's and Maintenance departments.

• Ensured accurate pricing and signage, maintaining compliance with company guidelines and regulations.
• Addressed customer inquiries promptly, providing knowledgeable guidance on product selection and usage recommendations.
• Oversaw daily maintenance tasks such as cleaning, trimming, watering plants, ensuring an appealing shopping environment for customers at all times.
• Reduced waste and shrinkage by implementing proper inventory management techniques.

Responsible for managing the overall operation of the restaurant as the proprietor in charge

• Managed budget implementations, employee reviews, training, schedules.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Trained, motivated and disciplined team of [40] professionals.