Renée Choe
Costa Mesa,CA
Summary
Experienced Epic Patient Access Analyst with a solid track record of improving operational workflows. An effective problem solver with broad expertise in system configuration and user support, I am highly skilled in refining patient data management processes. Adept at collaborating with interdisciplinary teams, I consistently produce solutions that elevate efficiency and ensure adherence to compliance standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Applications Analyst
Hoag Hospital Presbyterian
Newport Beach, CA
03.2020 - Current
- Analyzed user requirements and performed build for the implementation of Cadence/Prelude for Hoag Hospital specialty clinics and Admissions registration.
- Led the development and build of the referrals application for the Hoag Clinics implementation.
- Successfully translated business requirements into system functionality, ensuring seamless patient scheduling and registration processes at Hoag Primary Care Clinics.
- Performed Security updates and analyzed job roles for Hoag Hospital Epic implementation.
- Actively participated in medium to large projects, connecting with team members to prioritize tasks, track issues, and provide solution-oriented approaches, aligning with fundamental project management methodologies.
- Facilitated the translation of end-user needs into system specifications and configuration requirements, ensuring alignment with customer goals and desired outcomes
Enrollment Coordinator
Auxiant
Cedar Rapids, IA
07.2018 - 09.2019
- Completed enrollment and disenrollment requests through defined steps of eligibility verification and data processing
- Performed membership updates, address changes, and Insurance Plan changes in prescribed systems
- Provided timely, efficient support for processing daily transactions
- Processed tasks related to Coordination of Benefits assuring proper payment of claims.
Release of Information Coordinator
Mercy Hospital
Iowa City, IA
04.2017 - 10.2017
- Processed incoming requests for patient records ensuring released information was in compliance with HIPAA and company policies and guidelines
- Collaborated with Business Office to streamline provision of medical records to support insurance claims
- Performed data entry functions to log, monitor, and complete requests for information
- Recognized and reported medical record duplication
- Maintained current knowledge of regulations, guidelines and standards per state and federal law and company guidelines.
Instructional Designer
UnityPoint Health
Cedar Rapids, IA
12.2014 - 06.2016
- Developed and improved curricula, course formats and lesson presentations for HIM Applications.
- Designed, built and tested training environments for Release of Information, Deficiency Tracking and Coding.
- Participated in workflow design and validations as well as activation support and ongoing training support.
Intern
The University of Iowa College of Dentistry
Iowa City, IA
04.2012 - 11.2014
- Completed assigned duties and consistently produced high volume of work to support all areas of revenue cycle including claims processing, coding, collections and accounts receivable.
- Worked alongside senior team members to learn related job tasks and roles.
- Provided assistance to others to complete tasks on time.
- Implemented procedures to improve efficiency of payment posting process.
- Automated process of computing Days in Accounts Receivable using Excel.
Education
M.S. - Health Information Management
The College of St. Scholastica
Skills
- Epic system implementation and optimization
- Epic Patient Access - Prelude, Cadence, Referrals, RTE
- Root cause analysis
- Application testing
- Detail oriented
- Teamwork and collaboration
Certification
Epic Certifications:
• Patient Access: Prelude, Cadence, Referrals & Authorizations, Welcome
• Security
• Eligibility
• Grand Central
• HIM: Release of Information, Deficiency Tracking, Coding
• Identity
• HOD
Decision Trees Badge
Financial Assistance Badge
Certification:
• Registered Health Information Administrator (RHIA)
• Patient Access: Prelude, Cadence, Referrals & Authorizations, Welcome
• Security
• Eligibility
• Grand Central
• HIM: Release of Information, Deficiency Tracking, Coding
• Identity
• HOD
Decision Trees Badge
Financial Assistance Badge
Certification:
• Registered Health Information Administrator (RHIA)
Timeline
Applications Analyst
Hoag Hospital Presbyterian
03.2020 - Current
Enrollment Coordinator
Auxiant
07.2018 - 09.2019
Release of Information Coordinator
Mercy Hospital
04.2017 - 10.2017
Instructional Designer
UnityPoint Health
12.2014 - 06.2016
Intern
The University of Iowa College of Dentistry
04.2012 - 11.2014
M.S. - Health Information Management
The College of St. Scholastica