Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Rene Garcia

Forney ,TX

Summary

Dedicated and reliable with skills in problem solving and general electrical work. Team-oriented with commitment to completing tasks on-time and in a safe manner. Organized FIeld Service Rep with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Field Service Representative

Oncor Electric Delivery
08.2023 - Current
  • Attended safety meetings and took part in safety awareness trainings and programs.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Used 1132 coms to open and close circuits to turn a meter on or off
  • Repaired non-functioning meters and tested to verify operational status.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Worked with diverse types of weather and ground conditions.
  • Investigated and resolved customer inquiries and complaints safely and to the best of my abilities.

Service Man 2

Standard Utility Construction
06.2021 - 08.2023
  • Installed new equipment, components and full service installations on oncor electric delivery systems.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Inspected and evaluated systems for operational status, repair needs and maintenance requirements.
  • Operated hand and power tools, equipment and instrumentation according to guidelines.

General Maintenance Worker

Business Jet Center
02.2019 - 06.2022

Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional.

  • Diagnosed and repaired mechanical machinery issues.
  • Identified problems during daily work inspections and addressed concerns with supervisor.
  • Calibrated devices to optimize performance and maintain longevity of equipment.
  • Inspected and maintained facilities to maximize cleanliness and support upkeep targets.
  • Performed repair work on tug equipment, typically returning machines and tools to service within maximum of 8 hours.
  • Cordially interacted with customers and displayed professional appearance as representative of company.
  • Notified management about necessary repairs or professional service needs for building operating systems.

Education

High School Diploma -

Forney High School
Forney, TX
05.2015

Skills

  • Bilingual
  • Customer Relationship Management
  • Strong communication skills
  • Troubleshooting
  • Safety Awareness
  • Hand Tool Knowledge
  • Shortening and Lengthening Lines
  • Attention to Detail
  • Service Call Response
  • Emergency Preparedness
  • Documenting Changes
  • Pole Climbing
  • Materials Management

Accomplishments

  • Achieved becoming a Service Man 2 by completing all classes with accuracy and efficiency.

Languages

Spanish
Native or Bilingual

Timeline

Field Service Representative

Oncor Electric Delivery
08.2023 - Current

Service Man 2

Standard Utility Construction
06.2021 - 08.2023

General Maintenance Worker

Business Jet Center
02.2019 - 06.2022

High School Diploma -

Forney High School
Rene Garcia