Reneé Kiernan
1815 Jake Alexander Blvd W,NC
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Davie Tavern and Tanglewood Pizza Company. Proven ability to engage guests and manage cash handling effectively, resulting in increased customer loyalty and satisfaction. Recognized for training new staff and fostering a collaborative team environment.
Overview
13
13
years of professional experience
Work History
Server/bartender
Tanglewood Pizza Company
Advance, NC
01.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Bartender
Davie Tavern
Advance, NC
04.2024 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Served high customer volumes during special events, nights, and weekends.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Network Marketer
Plexus Worldwide
Mocksville, NC
11.2012 - Current
- Expanded customer base through targeted prospecting and networking efforts.
- Empowered team members to achieve their goals by offering mentorship, guidance, and support throughout their network marketing journey.
- Established a strong online presence by regularly sharing valuable content on social media platforms, engaging with followers, and leveraging influencer partnerships to increase reach.
- Achieved top-seller status within the organization through consistent hard work, dedication, and persistence in reaching out to prospects.
- Built relationships with customers and community to promote long term business growth.
Salesperson
Alpine Buildings
Mocksville, NC
06.2022 - 08.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
House Cleaner
Self Employed Services
Salisbury, NC
06.2023 - 03.2024
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Salesperson
Legacy Shed Company
Salisbury, NC
03.2021 - 08.2022
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Service prioritization
Timeline
Server/bartender
Tanglewood Pizza Company
01.2025 - Current
Bartender
Davie Tavern
04.2024 - Current
House Cleaner
Self Employed Services
06.2023 - 03.2024
Salesperson
Alpine Buildings
06.2022 - 08.2024
Salesperson
Legacy Shed Company
03.2021 - 08.2022
Network Marketer
Plexus Worldwide
11.2012 - Current