Summary
Overview
Work History
Education
Skills
Timeline
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Rene' Miller

Plano,Texas

Summary

Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.

Overview

18
18
years of professional experience

Work History

D.E.I. Engagement Captain/Front End Supervisor

Fine Wines of North Dallas
Plano, TX
07.2021 - 01.2025
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Developed DEI calendar featuring monthly activities and themes.

Inside Sales Specialist

Waypoint, LLC
Dallas, TX
02.2018 - 10.2024
  • Liaised between outside sales representatives and accounts to optimize customer service.
  • Responded promptly to customer inquiries and resolved issues to ensure customer satisfaction.
  • Developed and maintained strong relationships with existing clients to ensure repeat business.

Client Service Manager

Wasserstrom
Garland, TX
02.2014 - 11.2017
  • Developed comprehensive business plans that outlined strategies for meeting client needs while achieving organizational goals.
  • Enhanced Customer satisfaction by implementing effective communication, strategies, and promptly addressing any concerns,
  • Developed strong relationships with key Clients, leading to increased retention rates, and long term relationships.

Installation Manager

Trimark/Strategic Equipment
Coppell, TX
11.2013 - 08.2014
  • Monitored progress of projects on a daily basis and adjusted schedules as necessary to meet deadlines.
  • Enhanced Customer satisfaction by efficiently managing Installation projects, and ensuring timely completion,

Senior Project Manager

Texas Metal Equipment Company
Irving, TX
02.2007 - 10.2013
  • Directed project execution strategies, contingency planning, and problem resolution.
  • Purchasing, Quoting, Customer Relations, and Organization
  • Participated in professional development opportunities to stay current with industry trends and technologies.

Education

BBA - Business Management

University of North Texas
Denton, Texas

Skills

  • Schedule development
  • Verbal and written communication
  • Budget management
  • Inventory control
  • Conflict resolution
  • Complex Problem-solving

Timeline

D.E.I. Engagement Captain/Front End Supervisor

Fine Wines of North Dallas
07.2021 - 01.2025

Inside Sales Specialist

Waypoint, LLC
02.2018 - 10.2024

Client Service Manager

Wasserstrom
02.2014 - 11.2017

Installation Manager

Trimark/Strategic Equipment
11.2013 - 08.2014

Senior Project Manager

Texas Metal Equipment Company
02.2007 - 10.2013

BBA - Business Management

University of North Texas

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Rene' Miller