Ronald Tobey
St. Cloud,FL
Summary
Dynamic Supervisor material with a proven track record at Misty Mountain, excelling in the supervision of the facility. Achieved operational efficiency through effective schedule development and policy enforcement, while enhancing customer service and team building. Skilled in inventory control, ensuring a safe and organized workspace that supports high-performance standards. Works well with others and always enjoys positive customer interaction.
Overview
17
17
years of professional experience
Work History
Front End Team Lead
TJX Companies
Saugus, MA
01.2009 - 03.2017
- Supervised front end associates, ensuring smooth checkout flow and consistent customer service.
- Trained new cashiers on POS procedures, transaction accuracy, and register policies.
- Monitored cash handling, reconciled tills, and resolved discrepancies following store controls.
- Coordinated daily break coverage, line management, and front end staffing priorities.
- Supported store opening and closing procedures, including register setup and front end readiness.
- Reinforced loss prevention practices, reducing shrink risk through consistent register oversight.
- Collaborated with management to improve front end efficiency and resolve customer issues promptly.
- Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
Facility Supervisor
Misty Mountain
Malden, MA
06.2023 - 03.2026
- Supervised daily facility operations, ensuring safe, clean, and organized workspaces.
- Inspected equipment and building systems, coordinating timely repairs and preventive maintenance.
- Monitored housekeeping, safety, and security procedures to support consistent site standards.
- Scheduled staff assignments and resolved workflow issues to maintain smooth operations.
- Documented incidents, work orders, and maintenance activities for accurate recordkeeping.
Sales Floor Associate
Total Wine
Everett, MA
04.2021 - 02.2023
- Assisted customers with product location, recommendations, and basic wine, beer, and spirits information.
- Restocked shelves, organized displays, and maintained clean, shoppable sales floor conditions.
- Operated point-of-sale register, processed transactions, and supported smooth checkout flow.
- Retrieved inventory from stockroom and completed item replenishment based on store demands.
Backroom Associate
Dollar Tree
Malden, MA
01.2019 - 04.2021
- Unloaded merchandise from delivery trucks and organized stock for efficient backroom storage.
- Sorted incoming freight by department and prepared products for timely replenishment.
- Rotated inventory and removed damaged items to maintain accurate stock conditions.
- Pulled merchandise from backroom locations to support fast store floor restocking.
- Maintained clean, orderly backroom areas following safety and merchandising standards.
- Assisted with inventory counts and verified product placement against shipment records.
- Staged freight pallets and boxes for smooth processing during receiving operations.
- Supported store team by locating, handling, and replenishing high-demand merchandise.
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Managed disposal of damaged or expired merchandise as per company guidelines, reducing overall waste levels within the facility.
Education
High School Diploma -
Saugus High School
Saugus, MA05-2009
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Inventory control
- Staff discipline
- Team building
- Relationship building
- Schedule development
- Policy enforcement
Timeline
Facility Supervisor
Misty Mountain
06.2023 - 03.2026
Sales Floor Associate
Total Wine
04.2021 - 02.2023
Backroom Associate
Dollar Tree
01.2019 - 04.2021
Front End Team Lead
TJX Companies
01.2009 - 03.2017
High School Diploma -
Saugus High School