Rene A. Armesto
Tavernier,FL
Summary
With a proven track record at A.R. Marine Electronics, I excel in operational planning and critical thinking, enhancing customer satisfaction and team performance. My expertise spans electrical troubleshooting to emergency medical care and response, demonstrating versatility and leadership with the ability to work under pressure. Achieved significant client retention through exceptional service and innovative solutions, embodying teamwork and loyalty.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Owner/Manager of Operations
A.R. Marine Electronics
12.2014 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Partial Owner
Hoplite Military Solutions
06.2020 - Current
- Enhanced product performance by optimizing design parameters and conducting thorough testing procedures.
- Delivered insightful presentations about newly developed products at trade shows to generate interest from prospective customers.
- Designed custom testing equipment for evaluating prototype performance, minimizing errors during the development process.
- Assisted in developing cost-effective solutions to engineering problems.
- Developed Long lasting non-trip hazard Barricade solution
Marine Service and Electrical Technician
East Coast Marine
10.2003 - 09.2009
- Installed Marine Electronics Equipment and wiring for Navigation, Fishing, Tracking and More.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks on vessels
- Tested wiring and other system parts for electrical Issues and function.
- Disconnected and removed motors and pumps.
- Outboard engine service and repairs
EMT
American Medical Response, AMR
04.2004 - 06.2006
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
- Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
- Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
- Maximized ambulance readiness by conducting thorough equipment checks and ensuring all necessary supplies were available for proper emergency response.
- Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Enhanced the reputation of the EMS service within the community by delivering exceptional patient care during high-stress situations.
- Supported fellow EMTs through active participation in shift debriefings, discussing challenges faced during calls to foster collective learning experiences.
- Reduced response times by accurately navigating emergency vehicles to scenes of accidents and medical crises.
- Responded to 911 calls for medical emergencies.
- Delivered emotional support to patients and families.
Charter Captain
East Coast Charters and Services/Rising Sun Charte
11.2000 - 05.2008
- Adapted guiding style to suit varying client abilities, resulting in enjoyable experiences regardless of skill level or prior knowledge.
- Educated clients on local fish species, habitats, and techniques for successful catches, leading to an enriching experience.
- Increased repeat clientele by maintaining strong relationships and ensuring memorable guided fishing trips.
- Lead many children to their first Sailfish and Mahi experience
- Efficiently navigated waterways using GPS technology to efficiently transport clients to optimal fishing locations within allotted timeframes.
- Assisted clients in obtaining necessary licenses while also educating them about relevant regulations and restrictions surrounding local fisheries.
- Shared stories of past successes and failures with humor while guiding clients through their own fishing experiences, fostering a relaxed atmosphere.
- Built personal relationships with guests to promote positive experiences.
Education
EMT - Emergency Medicine
Miami Dade College
Miami, FL04-2004
NMEA Baisic And Advanced Certification - Electrical, Electronics And Communications Engineering
NMEA
Fort Lauderdale, FLCaptains Licence -
Sea School
Fort Lauderdale, FL11-2000
Electrical Technician - Electrical, Electronics And Communications Engineering
ATI Technical Institute
Miami06-1994
No Degree - Engineering
Miami Dade College
Miami, FLHigh School Diploma -
Miami Killian Sr High School
Miami05-1991
Skills
- Calm Under Pressure
- Critical Thinking
- Weapons Handling
- Operational planning
- Teamwork and Loyalty
- Electrical experience
- Equipment Troubleshooting
- Wildlife awareness
- Outdoor Survival Skills
- GPS Navigation
- Local Waterways Knowledge
- Behavioral Emergencies
- Emergency medical care
- Vehicle operation
- Scene Management
- Trauma management
Certification
- Emergency Vehicle Operator Course (EVOC) - Florida
- Pediatric Advanced Life Support (PALS) - American Heart Association.
- Mass Casualty Incident Management certification
- Airway Management & Ventilation Techniques Training
- Cardiopulmonary Resuscitation (CPR)
- Bloodborne Pathogens Training – Occupational Safety and Health Administration certified providers.
- CPR/AED Certification
- Florida Driver's License
- Basic Life Support Certification (BLS)
- Various Marine Electronics training and certification
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Partial Owner
Hoplite Military Solutions
06.2020 - Current
Owner/Manager of Operations
A.R. Marine Electronics
12.2014 - Current
EMT
American Medical Response, AMR
04.2004 - 06.2006
Marine Service and Electrical Technician
East Coast Marine
10.2003 - 09.2009
Charter Captain
East Coast Charters and Services/Rising Sun Charte
11.2000 - 05.2008
- Emergency Vehicle Operator Course (EVOC) - Florida
- Pediatric Advanced Life Support (PALS) - American Heart Association.
- Mass Casualty Incident Management certification
- Airway Management & Ventilation Techniques Training
- Cardiopulmonary Resuscitation (CPR)
- Bloodborne Pathogens Training – Occupational Safety and Health Administration certified providers.
- CPR/AED Certification
- Florida Driver's License
- Basic Life Support Certification (BLS)
- Various Marine Electronics training and certification
EMT - Emergency Medicine
Miami Dade College
NMEA Baisic And Advanced Certification - Electrical, Electronics And Communications Engineering
NMEA
Captains Licence -
Sea School
Electrical Technician - Electrical, Electronics And Communications Engineering
ATI Technical Institute
No Degree - Engineering
Miami Dade College
High School Diploma -
Miami Killian Sr High School
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