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Patient-oriented Registered Nurse with 24 years of diverse experience in direct patient care, staff Charge Nurse and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Medical/Surgical and Behavioral Health/Psychiatry specialty.

Experienced mental health specialist and QMAP delivering exceptional care and support to patients in a hospital setting. Demonstrated expertise in oral and written communication for effective and compassionate patient interactions. Proficient in medical administrative tasks including treatment room preparation and interpretation of laboratory and procedure results. Committed to creating a comforting and reassuring environment for patients under hospital supervision.

Passionate therapist offers high-level skills in comprehensive evaluation and developing complex goal-oriented, evidence-based treatment plans while collaborating and coordinating with multidisciplinary teams for optimization of successful return to work. Provides evidence-based interventions to effectively address patients' physical, cognitive, and social needs. Experience working with both individuals and groups throughout the lifespan in numerous clinical settings which include outpatient hand therapy, outpatient chronic pain rehabilitation clinic, inpatient rehabilitation, inpatient orthopedics, inpatient acute (general inpatient, intensive care unit, and emergency department), inpatient post-acute skilled nursing facility and outpatient home health. Experience with use of therapeutic modalities, integrative techniques and technologies for evaluation and ongoing treatment. Adept at collaborating and coordinating with multidisciplinary teams, effective patient education and delivering culturally competent care.

Dynamic Children Protective Service Specialist with extensive experience at the State of Michigan Department of Health and Human Services. Proven ability in crisis intervention and case management, effectively developing service plans that enhance family functioning. Strong analytical skills and a commitment to client advocacy drive successful outcomes in challenging environments. Resourceful Service Specialist known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, problem-solving, and technical support. Excel in communication, empathy, and adaptability, ensuring exceptional service delivery in fast-paced environments. Highly skilled Service Specialist with background in customer support and service management. Demonstrate strong communication skills, problem-solving abilities, and knowledge of industry best practices. Notable for enhancing customer satisfaction levels and improving operational efficiency in previous roles. High level of competence in handling complex tasks, delivering quality results, and contributing positively to team environments. Dedicated service specialist bringing resourcefulness and strong background combined with exceptional customer service and organizational skills. Approaches each service issue with analytical, level-headed approach to identify needs, resolve problems and maximize customer satisfaction.

Seeking opportunities for upward mobility and professional growth. Open to lateral moves when they come with increased pay, leadership roles, or valuable learning experiences. Dedicated and state-certified Substance Use Disorder (SUD) Counselor with over 3 years of experience providing trauma-informed, evidence-based treatment to youth in both educational and correctional settings. Proven success in developing and leading new programs, conducting clinical assessments, and collaborating with courts and multidisciplinary teams. Committed to client empowerment, rehabilitation, and positive long-term outcomes.

Renea Hicks

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Bachelor of Arts - Mental Health Services

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Bachelor of Arts - Mental Health Services

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