Renea Logsdon
Waldron,IN
Summary
Dynamic healthcare professional skilled in managing prior authorizations and fostering strong partnerships with healthcare providers and insurance companies. Known for a collaborative approach that consistently delivers results amidst evolving challenges. Expertise in medical coding, insurance guidelines, and effective communication enhances the ability to navigate complex healthcare landscapes and drive operational efficiency. Committed to improving patient outcomes through strategic problem-solving and proactive engagement.
Overview
7
7
years of professional experience
Work History
Patient Access Specialist
Major Hospital
Shelbyville, IN
07.2023 - Current
- Checking assigned quality reports following defined procedures
- Coordinated insurance verification and eligibility checks, enhancing patient experience and reducing administrative errors.
- Evaluated and processed prior authorization requests for medical services and procedures.
- Collaborated with healthcare providers to clarify documentation requirements for approvals.
- Streamlined appointment scheduling processes, enhancing overall efficiency and client satisfaction.
Phlebotomist
Major Hospital
Shelbyville, IN
04.2019 - 03.2025
- Proficient in Medi Tech
- Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.
- Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service.
- Maintained accurate patient records and documented specimen collection details in electronic systems.
- Collected blood samples using venipuncture and capillary techniques in accordance with safety protocols.
Billing Specialist
Major Hospital
Shelbyville, IN
03.2021 - 07.2023
- Managed billing inquiries, ensuring timely resolution of customer issues.
- Processed and managed billing inquiries to ensure timely resolution of customer issues.
- Assisting supervisors with claim follow ups, adjustments, and/or denial follow up
- Collecting patient payments
- Converse with patients regarding financial assistance and/or payment plan options
- Maintained accurate cash register and balanced daily cash drawers.
Education
High School Diploma -
Waldron Jr/Sr High School
Waldron, IN06-2016
Skills
- Medical terminology
- HIPAA compliance
- Scheduling diagnostic procedures
- Insurance verification
- Proficient in Microsoft Word, Excel, and Outlook
- CPT coding proficiency
- ICD-10 knowledge
- Follow-up skills
- Organization
- Attention to detail
- Documentation skills
- Teamwork
Timeline
Patient Access Specialist
Major Hospital
07.2023 - Current
Billing Specialist
Major Hospital
03.2021 - 07.2023
Phlebotomist
Major Hospital
04.2019 - 03.2025
High School Diploma -
Waldron Jr/Sr High School