Renee Britton
Bellevile,MI
Summary
Well-qualified Logistics Coordinator proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction and business goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Logistics Coordinator
Ascent Global Logistics
10.2017 - Current
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
Insurance Sales Agent
Dialog Direct
09.2010 - 12.2016
- Generated quotes and proposals for clients to match individual needs.
- Evaluated competitors' products and services to gain competitive advantage.
- Followed up promptly with interested clients to close sales.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
Financial Service Professional
MassMutual Financial Group
06.2014 - 02.2015
- Responded to inquiries from clients and provided financial advice to accumulate wealth for them and drive fiscal growth for the company.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Advised clients on favorable investment opportunities to meet established financial goals.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Licensed Life & Health Insurance Producer
Bankers Life And Colonial Penn
10.2010 - 06.2014
- Maintained high standards of customer service by building relationships with clients.
- Increased sales of life insurance products through tactical customer outreach.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Promoted products and services using upselling and other sales strategies.
- Met with customers to provide information about available products and policies.
- Generated leads through cold-calling, networking and other outreach methods.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales.
Education
Bachelor of General Studies - Education
Marygrove College
Detroit, MI06.2000
Skills
- Coaching and Mentoring
- Organization
- Time management
- Company Procedure Adherence
- Active Listening
- Training and Leadership
- Shipment Arrangements
- Critical Thinking
- Motivational Leadership
- Telephone Management
- International Shipments
- Communications
Timeline
Logistics Coordinator
Ascent Global Logistics
10.2017 - Current
Financial Service Professional
MassMutual Financial Group
06.2014 - 02.2015
Licensed Life & Health Insurance Producer
Bankers Life And Colonial Penn
10.2010 - 06.2014
Insurance Sales Agent
Dialog Direct
09.2010 - 12.2016
Bachelor of General Studies - Education
Marygrove College
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