Proven to excel in customer service and planning, I consistently met quality goals with Instacart and Shipt, enhancing customer satisfaction through efficient order fulfillment and excellent selection. At Small Faces Child Development Center, I fostered strong relationships and promoted a safe learning environment, showcasing my relationship-building and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Personal Shopper
Instacart
09.2023 - Current
Consistently met deadlines and quality goals for accuracy and timeliness.
Tracked substitutions and informed customers of changes.
Worked productively with customers to meet order requirements and service expectations.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Personal Shopper
Shipt
05.2023 - Current
Consistently met deadlines and quality goals for accuracy and timeliness.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Tracked substitutions and informed customers of changes.
Worked productively with customers to meet order requirements and service expectations.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Preschool Teacher
Small Faces Child Development Center
09.2005 - 03.2011
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Developed weekly lesson plans and activities to engage children and promote learning.
Maintained organized, fun and interactive classroom to help children feel safe.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Established positive communication with parents in daily conversation and formal conferences.
Encouraged critical thinking and problem-solving skills with specially designed activities and games.
Cashier
The Great American Turkey Company
05.2004 - 08.2004
Greeted customers and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions.
Worked well with other employees.
Education
No Degree - Early Childhood Education
North Seattle Community College
Seattle, WA
High School Diploma -
Shorewood High School
Shoreline, WA
06.2004
High School Diploma -
Chrysalis School
Woodinville, WA
06.2004
Skills
Customer Service
Attention to Detail
Planning and Organization
Decision-Making
Relationship Building
Online ordering familiarity
Conflict Resolution
Purchase Recommendations
Problem-Solving
Multitasking Abilities
Reliability
Accomplishments
Caregiving for my terminally ill mother for 10 years.
Military wife for 11 years, with many volunteering opportunities.