Renee Chatman
Fremont,CA
Summary
Accomplished Support Coordinator at Serra Center, adept in report preparation and team leadership. Experience in managing client's caseloads, medical care, finances, housing, and to help them be as independent as possible. I showed excellence in maintaining compliance and meticulous client reports and documentation,
Overview
28
28
years of professional experience
1
1
Certification
Work History
Support Coordinator
Serra Center
Fremont, CA
12.1996 - Current
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
Education
Mental Health Counseling
Penn Foster Career School
Scranton, PASkills
- Report Preparation
- Time Management
- Scheduling appointments
- Report Writing
- Team Leadership
Accomplishments
I led a successful team to receive a perfect annual survey in our ICF homes as a lead staff.
I trained and provided orientation to new hires in the ICF homes.
I assisted with one of the ICF homes that was deemed for closing. I was responsible for the retraining of the staff to ensure that proper procedures and protocol were followed.
Certification
I have CPR and first aid certifications. I actively search for online training courses that are beneficial to me and Serra Center.
Timeline
Support Coordinator
Serra Center
12.1996 - Current
Mental Health Counseling
Penn Foster Career School