Renee Davis

Performed background, reference and credit checks as part of screening process of prospective tenants.

• Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
• Toured property with prospective tenants and provided wealth of information in regards to its key features.
• Maintained up-to-date knowledge of local housing regulations to ensure compliance with all applicable laws and guidelines.
• Responsible for 397 units, with over a dozen floorplans
• Maximized revenue generation by consistently meeting or exceeding monthly sales goals through proactive outreach efforts targeting qualified leads..
• Developed strong relationships with potential tenants through personalized tours, providing detailed information about available units, amenities, and community features.
• Completed annual rent calculations using housing database software.
• Optimized tenant retention rates through proactive communication and attentive customer service, creating lifelong relationships with current residents.

• Handled all operational decision-making, hiring and employee motivation
• Point-of-contact for suppliers and contractors to achieve inventory expectations
• Consulted with customers to assess needs and provide optimal solutions
• Worked with staff to deliver exceptional customer service to customers

• Ensured that packages are delivered safely to the proper destinations
• Loaded packages into delivery vehicles and scanned packages for tracking purposes
• Maintained a safe working environment by following safety protocol and company guidelines
• Met all deadlines, in a fast-paced environment, while providing excellent customer service
• Completed routes of 463 miles in excepti0onal

• Performed general office duties, such as filing, answering telephones, and handling routine correspondence
• Handled the accounts payable and receivable processes in compliance with company regulations
• Processed customer payments and reconciled records of daily transaction
• Met all deadlines, in a fast-paced environment, while providing excellent customer service
• Ensured prompt application of funds against outstanding invoices.
• Implemented a more efficient filing system for financial documents, improving accessibility and organization.