Renee Eppolito
Elmwood Park
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Responsive Customer Service Cashier possessing outstanding mathematical abilities paired with first-rate customer service and multitasking skills. Bringing many years of hands-on experience receiving and disbursing money in financial institutions and other establishments. Focused on exceeding expectations and building customer loyalty.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
10
10
years of professional experience
Work History
Customer Service Cashier
Trader Joe's
Paramus
08.2018 - Current
- Processed customer transactions efficiently at the register.
- Provided excellent service while assisting customers with product inquiries.
- Maintained clean and organized checkout area for optimal customer experience.
- Handled cash management and balanced cash drawer daily.
- Collaborated with team members to ensure smooth store operations.
- Educated customers on store products and promotions to enhance shopping experience.
- Greeted customers and provided friendly customer service.
- Collected credit card and cash payments to complete transactions for customer orders.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Informed customers of in-store promotions or pricing specials.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Greeted customers promptly and responded to questions.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Order Picker
Amazon
Teterboro
09.2015 - 10.2019
- Operated handheld scanners to locate and pick customer orders efficiently.
- Maintained organization of inventory in designated picking areas.
- Collaborated with team members to streamline order fulfillment processes.
- Inspected products for quality before packing and shipping to customers.
- Utilized scanning equipment for picking, packing and shipping orders.
- Limited damage to products and orders by using care when choosing items.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Recorded accurate data on daily picking reports, including number of items picked, location in warehouse and any discrepancies found during inspection process.
Education
Associate of Arts -
Bergen Community College
Paramus, NJSkills
- Cash handling
- Transaction processing
- Product knowledge
- Customer assistance
Timeline
Customer Service Cashier
Trader Joe's
08.2018 - Current
Order Picker
Amazon
09.2015 - 10.2019
Associate of Arts -
Bergen Community College