Reliable and service-oriented cashier with expertise in customer satisfaction, cash handling, and complaint resolution. Committed to enhancing the shopping experience through active listening and efficient transaction processing.
Overview
25
25
years of professional experience
Work History
Customer Service Cashier
Target-Indian Land
Indian Land, SC
08.2025 - Current
Processed customer transactions accurately and efficiently at point of sale.
Assisted customers with product inquiries and provided exceptional service.
Maintained cleanliness and organization of checkout areas to enhance shopping experience.
Collaborated with team members to ensure smooth operation during peak hours.
Handled cash register operations, including balancing drawers at shift end.
Educated customers on store promotions and loyalty programs for increased engagement.
Resolved customer complaints promptly, ensuring satisfaction and retention.
Supported inventory management by restocking shelves as needed during shifts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Counted money in drawers at beginning and end of each shift.
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Utilized POS system to handle customer cash and credit card transactions.
Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
Promoted store loyalty programs to customers to enhance engagement and repeat business.
Trained new cashiers, enhancing team efficiency and accuracy in transactions.
Handled cash with high accuracy and took care to check bills for fraud.
Processed refunds and exchanges in accordance with company policy.
Customer Service Representative
Claire's Stores
Lancaster, SC
09.2022 - 10.2025
Ring up customers transactions, pierced ears, counted inventory for sales,
Cashier
Hobby Lobby
Indian Land, SC
10.2024 - 01.2025
Seasonal Cashier, promoted boost sales for additional purchase, return items from customers, counted money draw for transactions of customers and coworkers, open-store expert
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Substitute Teacher, K-5
Lancaster County School District
Lancaster, SC
07.2001 - 05.2024
Facilitated engaging learning environments for diverse K-5 classrooms.
Implemented lesson plans to maintain curriculum continuity during teacher absences.
Adapted instructional strategies to meet varied student needs and learning styles.
Managed classroom behavior using established protocols to ensure a safe environment.
Monitored student progress and provided feedback to enhance academic performance.
Managed daily classroom routines efficiently, promoting a structured environment conducive to learning.
Enhanced classroom management skills by implementing clear expectations and consistent consequences for behavior.
Participated in professional development opportunities to stay current on best practices in education and improve teaching techniques.
Upheld classroom routines to support student environments and maintain consistent schedules.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Supervised lunchroom and recess activities.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Followed lesson plans designed by absent teachers.
Enforced school and class rules to maintain order in classroom.
Monitored student behavior and administered discipline as needed.
Monitored student performance and provided feedback to inform instruction.
Collaborated with other educators to plan and review instruction.
Utilized variety of instructional strategies to meet individual student needs.
Assisted students in mastering subject material and preparing for tests.