Sales & Business professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
25
25
years of professional experience
Work History
Owner/House Cleaner/Manage Operations & Office
Mountain Mama Cleaning Services, LLC
Billings, MT
02.2021 - 04.2025
Managed Operations and Office
Implemented sales and marketing strategies
Responsible for direct sales, customer service, including managing customer accounts
A/R, A/P, Payroll, Banking, Deposits
Scheduling of jobs and estimates
Supervised a team of employees, scheduled their work hours, and resolved conflicts
Hired, managed, developed and trained staff, developed and monitored goals, conducted performance reviews.
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using QuickBooks software.
Coordinated responses to emails and other correspondence to facilitate communication and enhance business processes.
Office & Sales Manager
Highlands Home Improvement Inc.
Highlands Ranch, Co
01.2014 - 04.2020
Managed Operations and Office
Implemented sales and marketing strategies
Responsible for direct sales, customer service, including managing customer accounts
A/R, A/P, Payroll, Banking, Deposits
Scheduling of jobs and estimates
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using QuickBooks software.
Coordinated responses to emails and other correspondence to facilitate communication and enhance business processes.
Owner/Operations/Office Manager
Cornerstone Drywall Inc.
Castle Rock, CO
10.2000 - 12.2013
Job Pricing/Estimating
Produced 500,000-600,000 in sales annually
Implemented sales and marketing strategies
Responsible for direct sales, customer service, including managing customer accounts
Managed all warranty work and scheduling in a timely manner.
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using QuickBooks software.
Enhanced productivity of Drywall installers and Finishers with expert administrative support.
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using QuickBooks software.
Hired, managed, developed and trained staff, developed and monitored goals, conducted performance reviews.
Supervised a team of employees, scheduled their work hours, and resolved conflicts
Created and finalized contracts for drywall jobs with customers.
A/R, A/P, Payroll, Banking, Deposits
Prepared vendor invoices and processed incoming payments.
Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
Owner/House Cleaner/Office Building Cleaner at A Bright Moon Cleaning & Organizing LLC.Owner/House Cleaner/Office Building Cleaner at A Bright Moon Cleaning & Organizing LLC.