Renee Heath
Portland,OR
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Sr Revenue Specialist
YRC Yellow Corp
Overland Park, KS
02.2021 - 07.2023
- Communicated with other departments to establish action plans and manage open claims to closure.
- Planned and conducted investigations of claims to confirm coverage and compensability.
- Documented specific claims by completing and recording forms, reports and logs.
- Scanned and documented freights and assigned appropriate marking labels with identifying information.
- Reviewed legal claims for accuracy and issues.
Sr Revenue Specialist
Reddaway Trucking/ YRC
Portland, OR
04.2016 - 02.2021
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Reviewed and analyzed contracts to resolve billing issues with vendors and carriers.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Input statement information, reconciled accounts and resolved discrepancies.
- Reconciled codes against services rendered.
Telephone Sales Representative
Creative Air Solutions
Canoga Park, CA
02.2015 - 10.2015
- Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
- Worked well with automatic computer dialing and proprietary software to manage daily call loads.
- Made appointments with interested customers according to schedule availability.
- Maintained and recorded customer information in database.
Education
Crenshaw Arts-Technology Charter High School
Los Angeles, CA06.1989
Skills
- Interpersonal Communication Skills
- Information Tracking
- Data Accuracy
- Resourceful
- Data Entry
- Professional and Mature
- Pleasant Demeanor
Timeline
Sr Revenue Specialist
YRC Yellow Corp
02.2021 - 07.2023
Sr Revenue Specialist
Reddaway Trucking/ YRC
04.2016 - 02.2021
Telephone Sales Representative
Creative Air Solutions
02.2015 - 10.2015
Crenshaw Arts-Technology Charter High School
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