Renee Heaton

• Assisted in onboarding and training new team members on front-end procedures.
• Supported daily operations by managing customer inquiries and resolving issues efficiently.
• Learned and utilized point-of-sale systems to process transactions accurately.
• Adapted quickly to changing work environments and prioritized tasks effectively.

• Streamlined operational workflows to enhance efficiency in daily sandwich preparation.
• Supervised team performance, ensuring adherence to quality standards and customer service excellence.
• Implemented inventory management strategies, reducing waste and optimizing stock levels.
• Developed training programs for new staff, improving onboarding experience and retention rates.

• Supervised team members to ensure efficient shift operations and optimal customer service.
• Trained new staff on food preparation standards and safety protocols to maintain quality.
• Managed inventory levels, coordinating restocking of supplies to meet demand effectively.
• Implemented process improvements that enhanced workflow efficiency and reduced wait times.

I started the rescue to help control the feral cat population by TNR over 700 feral cats and rescuing and rehabilitating as many as possible and finding them loving homes.

Working with and rehabilitating stray dogs and owner surrenders and finding them the perfect match.

Maintaining kennels and a large catroom.

Training and supervising volunteers to best care for the animals in our care.

Working with the PSPCA on animal cruelty cases such as hoarders and dog fighting rings.