Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Renee Hendrick

Round Rock,TX

Summary

Results-driven IT Project Coordinator with 3+ years of experience leading cross-functional teams to deliver high-impact projects on time and within budget. Expertise in project planning, risk management, resource allocation, and stakeholder communication. Proven track record of managing multiple projects simultaneously and driving process improvements for enhanced operational efficiency.

Overview

7
7
years of professional experience

Work History

IT Project Coordinator

Contigo Technology
Austin, Texas
09.2021 - Current
  • Managed 30+ technical projects per year, each ranging from $10k-$500k for a technology solutions company
  • Spearheaded file and folder migrations from Dropbox to SharePoint, ensuring seamless transitions.
  • Managed over 30 email migrations from various platforms to M365, including Google, Bluehost, and GoDaddy 365.
  • Successfully oversaw the deployment of high-value network equipment, valued between 10k and 500k.
  • Oversaw end-to-end new client onboarding: allocated technical resources, coordinated seamless transition between IT providers, documented IT details and conducted user training.
  • Managed project timelines, coordinated resource allocation to team members, and ensured on-time completion of projects while adhering to budget constraints
  • Facilitated daily standup sessions with project teams, participated in meetings with senior leadership and client stakeholders to assess progress towards project goals and milestones.
  • Served as the project lifecycle's point of contact, liaising with client stakeholders while analyzing business needs and identifying solutions to roadblocks
  • Evaluated project performance and implemented process improvements to optimize project outcomes and stakeholder satisfaction.

Recruiting Manager

Chick-fil-A
Westlake, Texas
08.2017 - 09.2021
  • Oversaw all operations for 30+ staff, lead the response to labor and compensation issues, conducted recruitment initiatives, and managed all employee onboardings
  • Provided guidance and mentorship to department leaders in order to optimize team productivity
  • Ensured compliance with industry regulations and company policies.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Handled highly challenging customer issues with excellent problem-solving skills
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Conducted regular meetings with managers to discuss recruitment needs, progress on open positions, and other related topics.
  • Assisted in developing job descriptions for new positions within the organization.

Education

Bachelor of Arts in Social Work -

University of Texas
Austin, Texas
08.2020

Skills

  • Project planning
  • Risk management
  • Resource allocation
  • Stakeholder communication
  • Managing multiple projects simultaneously
  • Process improvements
  • Operational efficiency
  • Attention to detail
  • Effective communication
  • Negotiation and conflict resolution
  • Documentation and reporting
  • Budgeting and financial management
  • Knowledge of project management frameworks
  • Software proficiency
  • Vendor Sourcing
  • VOIP Transitions
  • Project scope analysis
  • M365 and Sharepoint
  • Microsoft Excel
  • Microsoft Projects

Timeline

IT Project Coordinator

Contigo Technology
09.2021 - Current

Recruiting Manager

Chick-fil-A
08.2017 - 09.2021

Bachelor of Arts in Social Work -

University of Texas

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Renee Hendrick