Renee Hozey

• Coordinated daily housekeeping operations to ensure cleanliness and organization across facilities.
• Developed and implemented efficient cleaning schedules to optimize staff productivity and resource allocation.
• Trained and mentored new housekeeping staff on best practices and safety standards.
• Monitored inventory levels of cleaning supplies and equipment, ensuring timely restocking and budget adherence.
• Resolved guest concerns related to housekeeping services, ensuring satisfaction through effective communication.
• Enhanced guest satisfaction by ensuring the timely completion of housekeeping tasks and maintaining high-quality standards.
• Trained new hires on proper housekeeping procedures, leading to increased consistency in service quality.
• Communicated repair needs to maintenance staff.
• Managed lost and found items effectively, ensuring timely return of belongings to guests when possible.

• Inspected finished products for quality compliance and identified defects before shipment.
• Conducted routine audits of production processes to ensure adherence to quality standards.
• Trained new staff on quality control procedures and inspection techniques.
• Collaborated with production teams to develop solutions for recurring quality issues.

• Conducted routine audits of production processes to ensure adherence to safety standards.
• Implemented process improvements that enhanced product reliability and reduced waste.
• Mentored junior inspectors, fostering skill development and promoting a culture of quality assurance.
• Communicated with production team members about quality issues.
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Improved product quality by conducting thorough inspections and identifying defects in a timely manner.

Daily Operations

Budget Compliance

Cash Control

Daily Deposits

Loss Prevention

Merchandising

Accounts Payable/Receivable with Vendors

Completed weekly schedules according to payroll policies

Interviewing, Hiring, Training & Performance Reviews

Career Counseling, Documentation & Terminating Employees

Trained Staff to deliver outstanding customer service

Addressed & Corrected sales staff communication issues in a tactful & effective manner

Addressed Customer Inquiries & Resolved Complaints

Assessed risk to the health & safety of the work force & acted upon any risks identified

Insured all company policies & procedures were being adhered to

Cash Control

Daily Deposits

Loss Prevention

Merchandising

Setting Planograms

Setting Weekly Adds

Unloaded Truck

Put up Stock

Checked in Vendors

Trained Employees

Supervised Employees

Daily Operations
Budget Compliance
Cash Control
Daily Deposits
Loss Prevention
Merchandising
Accounts Payable/Receivable with Vendors
Completed weekly schedules according to payroll policies
Interviewing, Hiring, Training & Performance Reviews
Career Counseling, Documentation & Terminating Employees

Trained Staff to deliver outstanding customer service
Addressed & Corrected sales staff communication issues in a tactful & effective manner
Addressed Customer Inquiries & Resolved Complaints
Assessed risk to the health & safety of the work force & acted upon any risks identified
Insured all company policies & procedures were being adhered to

Daily Operations
Budget Compliance
Cash Control
Daily Deposits
Loss Prevention
Merchandising

Rented Tuxedos
Completed weekly schedules according to payroll policies
Interviewing, Hiring, Training & Performance Reviews

Trained Staff to deliver outstanding customer service
Career Counseling, Documentation & Terminating Employees
Addressed & Corrected sales staff communication issues in a tactful & effective manner
Addressed Customer Inquiries & Resolved Complaints
Assessed risk to the health & safety of the work force & acted upon any risks identified

Insured all company policies & procedures were being adhered to

Daily Operations
Budget Compliance
Cash Control
Daily Deposits
Loss Prevention
Merchandising

Rented Tuxedos
Accounts Payable/Receivable with Vendors
Completed weekly schedules according to payroll policies
Interviewing, Hiring, Training & Performance Reviews

Trained Staff to deliver outstanding customer service
Career Counselling, Documentation & Terminating Employees
Addressed & Corrected sales staff communication issues in a tactful & effective manner
Addressed Customer Inquiries & Resolved Complaints
Assessed risk to the health & safety of the work force & acted upon any risks identified
Insured all company policies & procedures were being adhered to

Daily Operations
Budget Compliance
Cash Control
Daily Deposits
Loss Prevention
Setting Menu Board
Ordering

Checking In supplies & Orders

Controlled Food Waste

Supervised & Directed Work Force
Completed weekly schedules according to payroll policies
Interviewing, Hiring, Training & Performance Reviews

Trained Staff to deliver outstanding customer service
Career Counselling, Documentation & Terminating Employees
Addressed & Corrected sales staff communication issues in a tactful & effective manner
Addressed Customer Inquiries & Resolved Complaints
Assessed risk to the health & safety of the work force & acted upon any risks identified
Insured all company policies & procedures were being adhered to

Serve Safe Certified