Renee Jackson
Phenix City,AL
Summary
Highly motivated dependable professional with a strong work ethic, attention to detail and proactive mindset. Adept at working effectively unsupervised and quickly mastering new skills. Excels at multitasking in fast-paced environments and is eager to utilize time management and organizational skills across diverse settings.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Area Manager
Jimmy John's Sandwiches
Birmingham, AL
09.2019 - 08.2021
- Took over a failing store, hired, and trained a new staff.
- Inspected store facilities regularly to ensure compliance with safety regulations and standards.
- Coached store managers on developing effective sales strategies and building customer loyalty.
- Scheduled regular meetings with store teams to discuss objectives, performance metrics, and customer feedback.
- Provided guidance on the implementation of new policies and procedures in stores.
Training Manager
Jimmy John's Sandwiches
Birmingham, AL
05.2018 - 09.2019
- Provided feedback on employee performance based on observed results during training sessions.
- Adapted teaching methods according to the needs of individual learners or groups.
- Conducted onboarding sessions to orient new staff members about company policies and procedures.
- Coordinated recruitment and placement of training program participants.
- Reopened two new locations - oversaw hiring, training, equipment management, and marketing.
General Manager (GM)
Jimmy John's Sandwiches
Birmingham, AL
06.2013 - 08.2017
- Worked with corporate as an apprenticeship mentor and trained new owners and operators.
- Managed all aspects of daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Ensured compliance with local health department regulations regarding food safety standards.
- Conducted regular meetings with the management team to review progress against established objectives.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
1st Assistant Manager
Jimmy John's Sandwiches
Hoover, AL
05.2011 - 06.2013
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Opened a new location - helped oversee hiring, ordering, and organizing the store.
Education
Medical Records - Medical Billing & Coding
University of Phoenix-Online Campus
Phoenix, AZ10.2024
History -
University of Alabama At Birmingham
Birmingham, AL05.2012
High school diploma -
Smiths Station High School
Smiths Station, AL05.2006
Skills
- Profit & Loss
- Budgeting
- Schedule management
- Inventory management
- Customer service
- Conflict Management
- New hire on-boarding
- Multitasking Abilities
- Analytical Skills
- Leadership training
Certification
6/30/2024
NHA Certified Billing and Coding Specialist
Driver's License
Timeline
Area Manager
Jimmy John's Sandwiches
09.2019 - 08.2021
Training Manager
Jimmy John's Sandwiches
05.2018 - 09.2019
General Manager (GM)
Jimmy John's Sandwiches
06.2013 - 08.2017
1st Assistant Manager
Jimmy John's Sandwiches
05.2011 - 06.2013
6/30/2024
NHA Certified Billing and Coding Specialist
Driver's License
Medical Records - Medical Billing & Coding
University of Phoenix-Online Campus
History -
University of Alabama At Birmingham
High school diploma -
Smiths Station High School
Personal Information
Work Permit: Authorized to work in the US for any employer
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